BST GI Application Teamlead - Service

How you ll make an impact

• Team Leadership & Development

  :Lead, mentor, and inspire a team of BST Grid Integration (GI) Application Managers, fostering their professional growth and development.

• Performance Management & Reporting

  :Set clear goals and expectations, provide regular feedback, conduct performance reviews, and prepare reports on application performance, health, and key initiatives.

• Resource Allocation & Compliance:

  Allocate resources and prioritize tasks to ensure optimal application support and project delivery, while adhering to IT processes and compliance standards.

• Strategic Alignment:

  Collaborate with business leaders and the global Grid Integration team to align application strategies and solutions with both local
• and global objectives.

• Service Delivery Excellence:

  Oversee exceptional application support and maintenance, minimizing disruptions, maintaining high user satisfaction, and effectively communicating updates, challenges, and opportunities.

• Innovation & Continuous Improvement:

  Foster a culture of innovation and continuous improvement, optimizing the application landscape and maximizing business value.

Your background

• Proven Leadership:

  Demonstrated success leading and managing IT teams, with a focus on developing and motivating individuals.

• Application Management Expertise:

  Strong understanding of application lifecycle management, service delivery best practices, and ITIL frameworks.

• Communication & Collaboration

  : Exceptional communication and interpersonal skills, with the ability to build strong relationships across the organization and with external partners.

• Strategic Thinking & Planning:

  Ability to develop and implement strategic plans that align with business objectives.

• Reporting & Analytical Skills

  : Experience in preparing and presenting clear and concise reports to management.

• IT Process & Compliance Knowledge:

  Familiarity with ITIL processes and relevant compliance frameworks