As a Campaign Coordinator / Account Manager at Brand Vantage Marketing Private Limited in Whitefield, Bengaluru, India, your role will involve client communication and campaign coordination primarily with clients in Australia and New Zealand. You will be responsible for proactively contacting clients to coordinate artwork submissions and campaign details. Managing the complete campaign lifecycle, including briefing, artwork approvals, bookings, and delivery timelines, will be a key part of your responsibilities. You will serve as the main point of contact for post-sales issues, working closely with internal teams to ensure timely resolutions and maintaining strong client relationships. Your duties will also include responding promptly to client inquiries or complaints via phone, email, or chat, providing regular status updates to clients, and identifying opportunities to cross-sell and upsell services to existing clients. Keeping detailed CRM records, generating reports on campaign performance and customer feedback, and gathering client feedback to enhance internal processes and service delivery will be essential tasks in this role. To excel in this position, you should possess strong project and campaign management skills, excellent verbal and written communication skills, and proficiency in drafting professional emails and reports. Familiarity with CRM systems and collaboration tools, strong organizational and multitasking abilities with attention to detail, and B2B experience in an international market are necessary qualifications. Strong problem-solving abilities, a proactive approach to issue resolution, and the ability to manage multiple projects and meet tight deadlines are preferred skills for this role. In return, we offer a dynamic and collaborative work environment, a competitive market salary, health insurance coverage, and company-sponsored international trips for qualifying employees. If you are passionate about campaign execution, client success, and confident in managing account follow-ups including collections, we would love to hear from you.,
Job Summary: We are looking for a dynamic and target-driven Recruiter with proven experience in hiring and working within the BPO sector . The ideal candidate will be responsible for managing the end-to-end recruitment process, ensuring a strong pipeline of candidates for sales-driven and customer service roles, while contributing to organizational growth. Key Responsibilities: Manage end-to-end recruitment for BPO sales & support roles. Source candidates through job portals, social media, and referrals. Screen candidates for communication and cultural fit. Handle bulk/volume hiring with strict deadlines. Maintain recruitment trackers and ensure timely onboarding. Assist with general administrative and HR support tasks Key Requirements: Bachelor’s degree in HR, Business Administration, or related field. 2–3 years of proven recruitment experience with a strong focus on hiring in the BPO sector . Strong understanding of BPO operations, sales targets, and performance-driven culture . Excellent communication and interpersonal skills. Ability to work in a fast-paced, target-oriented environment. Hands-on experience with job portals & sourcing tools.
You will be joining Brand Vantage, a company that specializes in providing strategic workforce solutions to help businesses scale and innovate. With over 25 years of experience in offshore staffing, we offer dedicated professionals and top-notch service to our clients. Your role as a Sales Associate (Voice bound Sales Process) in our Bengaluru office will involve generating leads, engaging potential customers over the phone, providing product information, addressing customer queries, and closing sales. You will handle inbound and outbound calls, update customer information in CRM systems, achieve sales targets, and collaborate with team members to enhance sales strategies. To excel in this role, you should possess excellent communication and interpersonal skills, have experience in voice-based sales processes, be proficient in CRM systems and basic computer applications, demonstrate strong planning and organization skills, and be customer-focused with problem-solving abilities. The ability to work both independently and as part of a team is essential, and a minimum of 1 year of experience in a sales role would be beneficial. In return, we offer a competitive salary, performance bonuses, and a friendly work environment. Join us at Brand Vantage and be part of a dynamic team dedicated to helping businesses thrive through strategic workforce solutions and marketing services.,