BRANCH SUPERVISOR - RETAIL

· Has operational and financial responsibility for a defined branch, their duties include providing training and development for staff, ensuring quality consistency across the area and increasing sales and profitability in their area.

· Drive sales by ensuring that the stores within their area operate smoothly.

· Responsibility for the overall success of the stores by setting targets, supervising store managers, and ensuring they are attained effectively.

· Providing training and development.

· Ensuring company standards and procedures are followed. Preparing and presenting monthly, quarterly, and annual statements, analysis, and reports of operations.

· Coordinating with support staffs for smooth operations

· Hiring and placement of staffs by coordinating with recruitment team and self-hiring

· Maintaining the upkeep and standards of the outlet premises

· Coordinate with Housekeeping Team for deep cleaning activity in their area

· Pest control activities to be done by set standard procedures in their area

· Timely presence in the high-volume stores in peak hours

· Identifying staffs for career growth and assign trainings accordingly

· Resolving customer complaints at outlets, both online and offline

· Strategic planning and implementation for increase in same store sales growth

· Develop, implement, and maintain quality assurance Protocols

· Increase the efficiency of existing process and procedures to enhance the company’s internal capacity

· Oversee materials, Inventory and expenses

· Knowledge of business productivity software and an aptitude for learning new applications

· Banking reconciliation of daily Business to be tracked

Timings – Working timings will be flexible as per the store operation hours:

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Education:

• Bachelor's (Required)

Experience:

• total work: 1 year (Required)

Work Location: In person