Branch Relationship Officer

Axis Bank Ltd.

Job Purpose

day-to-day branch operations

women professionals

Key Responsibilities

Branch Operations

• Handle

  counter operations

  including cash/non-cash transactions
• Processing of

  account opening

  , KYC verification, and documentation
• Handling

  cheque clearing, inward & outward clearing

• Maintain accurate

  records, registers, and MIS

Customer Service

• Resolve

  customer queries

  related to accounts, deposits, ATM, cards, and net banking
• Ensure high levels of

  customer satisfaction

  and service quality
• Assist customers with

  digital banking onboarding

Compliance & Control

• Ensure adherence to

  RBI guidelines, KYC/AML norms

• Support branch audits and inspections
• Ensure zero operational errors and fraud prevention
  

Cross-Functional Support

• Support relationship managers in

  CASA & deposit servicing

• Coordinate with back-office and centralized operations teams
• Assist in branch administration activities
  

Eligibility Criteria

Education

• Graduate in any discipline

  (Commerce/Management preferred)

Experience

• 0–4 years

  of experience in banking operations, branch operations, or BFSI

• Freshers with relevant internships

  may also apply

Skills Required

• Knowledge of

  banking operations & documentation

• Basic understanding of

  CASA, FD, RD, KYC norms

• Good

  communication and customer-handling skills

• Proficiency in

  MS Office & banking systems

• Attention to detail and process orientation

Why This Role for Women Candidates

• Fixed & structured working hour
• Safe and professional work environment
• Strong focus on

  work-life balance

• Equal growth and leadership opportunities
• Skill enhancement & internal promotions
  

Compensation & Benefits

• Competitive salary as per Axis Bank norms
• Medical insurance & employee benefits
• Performance incentives
• Learning & development programs
• Career growth within Axis Bank