Branch Manager-Rural

Job Requirements

Job Description: Branch Manager-Rural at IDFC FIRST Bank

Company Overview

IDFC FIRST Bank is a leading private sector bank in India, committed to providing innovative financial solutions to its customers. With a strong presence in the rural areas, the bank aims to empower and uplift the rural communities by providing them with access to banking services.Job Title: Branch Manager-RuralJob Type: Full-TimeJob Category: OthersDepartment: Retail Banking > Rural Banking > Liabilities > Branch Management > Branch SalesLocation: Abohar, Punjab, India

Additional Parameters

• Must have a strong understanding of the rural market and customer needs
• Ability to lead and manage a team of sales and service staff
• Excellent communication and interpersonal skills
• Proficient in local language (Punjabi) and English
• Willingness to travel within the assigned region
• Knowledge of banking products and services, particularly in the rural sector
• Strong sales and customer service orientation
• Ability to handle and resolve customer complaints and issues
• Proficient in MS Office and other relevant software
  

Job Summary

We are seeking a highly motivated and experienced Branch Manager-Rural to join our team at IDFC FIRST Bank. The ideal candidate will have a strong understanding of the rural market and customer needs, and will be responsible for managing the overall operations of our rural branch in Abohar, Punjab.

Key Responsibilities

• Develop and implement strategies to achieve branch targets and increase profitability
• Lead and manage a team of sales and service staff, providing guidance and support to ensure their success
• Build and maintain relationships with existing and potential customers in the rural market
• Identify and tap into new business opportunities in the rural sector
• Ensure compliance with all banking regulations and policies
• Monitor and analyze branch performance, and take corrective actions as needed
• Handle and resolve customer complaints and issues in a timely and effective manner
• Conduct regular training and development programs for branch staff to enhance their skills and knowledge
• Collaborate with other departments to ensure smooth functioning of the branch and overall business growth
• Prepare and submit reports on branch performance, market trends, and customer feedback to senior management
  

Qualifications And Skills

• Bachelor's degree in Business Administration, Finance, or a related field
• Minimum of 5 years of experience in banking, with at least 2 years in a managerial role
• Strong understanding of the rural market and customer needs
• Excellent leadership, communication, and interpersonal skills
• Proficient in local language (Punjabi) and English
• Proven track record of achieving sales targets and managing a team
• Sound knowledge of banking products and services, particularly in the rural sector
• Ability to handle and resolve customer complaints and issues effectively
• Proficient in MS Office and other relevant software
  

If you are passionate about making a difference in the lives of rural communities and have the required skills and experience, we would love to hear from you. Join us at IDFC FIRST Bank and be a part of our mission to empower and uplift the rural sector.