Posted:6 hours ago|
Platform:
On-site
Full Time
Position: Branch Head Reports To: Senior Manager Sales & Marketing Department: Sales & Operations Location: Thamarassery Drive sales across all vehicle brands Bajaj. Ensure targets are met for both volume and profitability. Monitor daily walk-ins, enquiries, bookings, and retail performance. Lead Executives, and Admin teams. Conduct regular reviews, motivation sessions, and team training. Approve leaves, schedule shifts, and manage manpower planning. Ensure high CSI (Customer Satisfaction Index). Handle escalated customer complaints and follow-up till resolution. Maintain showroom ambiance and customer experience standards. Oversee end-to-end showroom operations including documentation, insurance, and vehicle delivery process. Ensure adherence to brand and company SOPs. Liaise with service, accounts, HR, and marketing departments. Coordinate with OEMs for product updates, schemes, and reports. Daily/weekly/monthly MIS to management. Competitor tracking and local market intelligence. Job Types: Full-time, Permanent Pay: ₹14,949.36 - ₹39,487.27 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
KVR MOTORS
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