BPO in Kolkata.

Adeeba E-Services Pvt. Ltd. is an international contact center with operations in India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and businesses. Adeeba has established a strong foundation based on customer satisfaction, reliable services, and support functions. The company prioritizes trust, accountability, and reliability in its products and technical services. Through continuous research and development, Adeeba has enhanced the performance of its employees and increased productivity day by day. It is committed to providing comprehensive solutions to customers through IT-enabled support systems. We are excited to announce an opportunity at Adeeba E Services Pvt Ltd for the position of Inbound Tech Support Process in the UK/US Shift. Key Responsibilities: - Handling inbound calls related to printer, router, and antivirus issues from customers - Diagnosing technical problems and recommending suitable solutions - Selling technical support plans and relevant software to customers Candidate Profile: - Experience in outbound tech support for at least 6 months to 1 year - Ability to independently close calls - Strong persuasive and sales skills - Salary Range: Rs. 12,000-22,000/month (fixed) + Lucrative Incentives - Shift: UK/US Shift - Working Days: 6 days a week Benefits and Facilities: - Fixed Salary credited on the 1st of every month - Lucrative incentives on a daily and monthly basis - Immediate spot incentives - No extension of shift timings - Medical benefits - 24 leaves in a year, along with comp-offs and birthday leaves For further queries or to apply, please contact Priyanka (HR) at 9804149788. Note: All information provided will be treated confidentially in accordance with EEO guidelines.,