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BPO - Customer support

0 years

2 - 4 Lacs

Posted:20 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

BPO Customer Support Executive

Work Location – Mohali, Phase 8b

Shift – Night Shifts

Work Schedule – 5.5 Days working

Qualification : Any Graduate can apply and +2

(Who already worked with Teleperformance or already registered with Teleperformance please don't apply.. Kindly visit directly to the office )

! Looking for Immediate joiners !

Key Responsibilities:

  • Voice , Chat and Email coordination with customers
  • Effective communication via mail/chat/voice
  • Assist digital team with online campaigns.
  • Protecting brand image and reputation in the market.
  • Provide real-time support
  • Escalating to relevant team(s) internally and/or externally
  • Good communication (verbal & written)
  • Proficiency with MS Office particularly MS Excel
  • Customer-centric attitude

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Schedule:

  • Night shift

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus
  • Shift allowance
  • Yearly bonus

Application Question(s):

  • Are you comfortable working in night shifts?
  • How soon you can join?
  • What is your current location?

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Schedule:

  • Night shift
  • Rotational shift
  • UK shift
  • US shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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