BPO - Customer support

BPO Customer Support Executive

Work Location – Mohali, Phase 8b

Shift – Night Shifts

Work Schedule – 5.5 Days working

Qualification : Any Graduate can apply and +2

(Who already worked with Teleperformance or already registered with Teleperformance please don't apply.. Kindly visit directly to the office )

! Looking for Immediate joiners !

Key Responsibilities:

• Voice , Chat and Email coordination with customers
• Effective communication via mail/chat/voice
• Assist digital team with online campaigns.
• Protecting brand image and reputation in the market.
• Provide real-time support
• Escalating to relevant team(s) internally and/or externally
• Good communication (verbal & written)
• Proficiency with MS Office particularly MS Excel
• Customer-centric attitude

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Night shift

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus
• Shift allowance
• Yearly bonus

Application Question(s):

• Are you comfortable working in night shifts?
• How soon you can join?
• What is your current location?

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Night shift
• Rotational shift
• UK shift
• US shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• English (Preferred)

Work Location: In person