BPO Chat (Non-Voice) Customer Support

Role Overview: As an International Customer Support Executive (Voice & Non-Voice) at our top-tier international BPO in Jaipur, you will have the opportunity to interact with customers worldwide, handle and resolve their queries efficiently, and provide exceptional service that aligns with our global brand standards. This role will expose you to diverse communication styles, professional growth prospects, and a dynamic work environment. Key Responsibilities: - Handle customer interactions through calls, chat, and email for our international clientele. - Provide accurate and courteous responses to customer inquiries. - Record interactions and update CRM systems promptly. - Meet daily quality and productivity targets. - Collaborate with the team on improvement initiatives. Qualification Required: - Education: 10+2 / Undergraduate / Graduate in any discipline. - Experience: Freshers & Experienced candidates are welcome. - Required Skills: - Proficient in verbal and written English communication. - Display a confident, professional, and customer-centric approach. - Good computer skills and typing speed. - Work Mode: Night shift with 5.5 days working week. - Relocation: Should be willing to relocate to Jaipur with company assistance. Additional Company Details: Join our reputable international BPO firm that collaborates with prominent clients from the USA, UK, Canada, and Australia. We provide a growth-oriented environment with long-term career prospects for individuals looking to excel in a global setting. Our workplace offers a safe, inclusive, and friendly atmosphere to nurture your professional journey. Apply Now: If you possess strong English communication skills, enjoy engaging with global customers, and aspire to establish a career in international customer service, seize this limited opportunity to apply for the role of International Customer Support Executive. Our recruitment team will reach out to shortlisted candidates for further interview rounds.,