BPO Calling Process

Job description:

We are looking for a confident and result-oriented individual for a calling-based position. The ideal candidate will be responsible for making outbound calls or handling incoming calls to address customer inquiries, and provide product/service support.

Key responsibilities:

· Handle inbound calls and resolve customer queries effectively.

· Provide accurate information about the product/service.

· Maintain all call logs and update CRM (Customer Relation Management) systems regularly.

· Build positive relationship with customers to ensure repeat business.

Qualifications:

· Minimum 12th pass or graduate.

· Good communication skills in English and Hindi.

· Basic computer knowledge.

· Ability to remain calm under pressure and handle objections.

· Prior experience in calling.

Preferred skills:

· Active listening

· Patience and empathy

· Target – oriented mindset

· Good organizational skills

NOTE:

This post is only for female candidates.

Job Types: Full-time, Permanent

Pay: ₹14,000.00 - ₹17,000.00 per month

Ability to commute/relocate:

• Greater Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 9990853053