BPO Business Support Specialist

As a Power BI Specialist at our US-based Retirement & Annuities organization, you will play a crucial role in delivering sophisticated data visualizations and actionable insights through your advanced Power BI expertise. You will collaborate with senior leadership and stakeholders to drive critical project initiatives and ensure project success. - Design, develop, and optimize complex Power BI dashboards and reports to meet stakeholder and project requirements. - Validate and ensure accuracy of Minutes of Meetings (MOMs) created by team members, aligning with project objectives. - Engage with project management leadership and key stakeholders to gather requirements, provide updates, and resolve issues. - Prioritize and manage multiple tasks, adapting to urgent requests to support fast-paced project demands. - Support Delivery Consultants by preparing high-quality meeting materials, presentations, and detailed minutes for conference calls. - Maintain and update critical project documentation, timelines, and trackers to ensure accuracy and adherence to deadlines. To excel in this role, you should have: - 5-8 years of professional experience, with a strong focus on Power BI development, including advanced data modeling, DAX, and report optimization. - Proven ability to manage complex projects, including timeline tracking and stakeholder communication, preferably in the retirement or financial services sector. - Exceptional organizational and multitasking skills, with a track record of handling dynamic priorities in a high-stakes environment. - Strong communication skills to interact effectively with senior leadership and cross-functional teams. - Detail-oriented, proactive, and adept at ensuring high-quality deliverables under tight deadlines.,