Box Truck Dispatcher

Position: Box Truck Dispatcher

Experience: 2–3 Years

Project Type: Dedicated Freight Operations (Dedicated Brokers & Lanes)

Shift: USA Blended Process (Calls & Emails | Night Shift IST)

Salary Range: ₹30,000–₹40,000 (Based on Experience & Skill Set)

Main Criteria:

• Candidate must have strong experience in handling and bringing in dedicated freight.
• Willingness to move or shift existing dedicated lanes onto our MC authority is highly preferred.

Key Responsibilities:

• Book and manage box truck loads by closely coordinating with dedicated freight brokers.

• Work exclusively on dedicated lanes, ensuring consistency, reliability, and efficiency in freight movement.

• Build strong, ongoing relationships with brokers handling dedicated freight requirements.

• Monitor and track shipments, ensuring on-time pickups and deliveries across assigned lanes.

• Prepare accurate invoices and documentation in coordination with brokers and the accounts team.

• Optimize route planning for box trucks while maintaining constant communication with drivers.

• Address real-time issues such as route changes or delivery delays, providing immediate resolutions.

• Ensure all drivers are compliant with HOS regulations and equipped with required load documents.

• Operate seamlessly in a non-asset-based dispatch environment, managing third-party carriers effectively.

• Collaborate with internal teams to maintain service quality and client satisfaction.

Requirements & Skills:

• 2–3 years of experience in US freight dispatch, specifically handling box trucks.

• Mandatory experience working with dedicated brokers and dedicated lanes.

• Solid understanding of dedicated freight operations and long-term broker relations.

• Excellent verbal and written communication skills (US English fluency preferred).

• Proficient in route planning, TMS usage, email communication, and documentation handling.

• Strong multitasking, negotiation, and problem-solving capabilities under pressure.

• Ability to work independently in a fast-paced, night-shift environment.

• Detail-oriented and committed to meeting both operational and customer service standards.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Schedule:

• Evening shift
• Monday to Friday
• Night shift

Language:

• English (Required)

Work Location: In person