BOULT-Senior Quality Manager

Job Description for Senior Quality Manager

Key Responsibilities:

• Quality Control Management:
• Lead and oversee all quality control activities in the manufacturing process for hearables and wearables, ensuring product conformity with customer specifications and regulatory standards.
• Develop and implement inspection and testing protocols to monitor product quality at various stages of production.
• Manage the identification, investigation, and resolution of non-conformities, including root cause analysis and corrective/preventive actions (CAPA).
• Monitor and analyze quality metrics, identifying trends, and implementing corrective actions to ensure quality standards are consistently met.
• Quality Process Improvement:
• Drive continuous improvement initiatives using methodologies like Lean, Six Sigma, and other process optimization techniques.
• Identify and implement strategies to streamline manufacturing processes and improve product quality, efficiency, and cost-effectiveness.
• Foster a culture of continuous improvement across the quality team and production floor.
• Lead Kaizen events, root cause analysis, and other improvement programs.
• Team Leadership & Development:
• Lead, mentor, and manage a team of quality control inspectors, quality engineers, and other quality professionals.
• Conduct training and development programs to ensure the team is up to date with industry best practices, quality standards, and internal procedures.
• Encourage a team-oriented and proactive approach to problem-solving and quality assurance.
• Quality Management System (QMS) Implementation & Compliance:
• Ensure compliance with relevant international quality standards (ISO 9001, ISO 13485, IATF 16949, etc.) and industry-specific regulations.
• Oversee the implementation and maintenance of QMS, ensuring all procedures are followed and documented appropriately.
• Lead internal audits and support external audits as needed.
• Supplier & Customer Quality Management:
• Manage supplier quality relationships, conducting supplier audits, performance evaluations, and ensuring that suppliers meet company quality standards.
• Communicate directly with customers regarding quality concerns, non-conformance issues, and ensure timely resolution of quality-related complaints.
• Data Analysis & Reporting:
• Collect, analyze, and report on key quality performance indicators (KPIs) to senior management.
• Develop and implement data-driven strategies to track quality metrics, identify potential risks, and make informed decisions for process improvements.