Black Belt (Life and Pensions) Senior Manager/AGM

The Black Belt (Life and Pensions) - Senior Manager/AGM position based in Hyderabad requires a candidate with a minimum of 15+ years of experience in process improvement, specifically in the Life and Pensions domain. The ideal candidate should be a certified Black Belt holder and possess a deep understanding of the Insurance - Life and Pensions sector to enhance process performance effectively. The role demands excellent written and verbal communication skills, along with strong presentation abilities. Moreover, the candidate should have a sound knowledge of Lean Six Sigma concepts and intermediate expertise in using MS Office tools. Additionally, the candidate must be flexible to work in Global Working Windows and able to provide support in Transformation and RFP/RFI processes. Key Skills for this role include proficiency in Black Belt - Insurance, Life Insurance, Process Excellence, and Process Improvement. The candidate will be expected to contribute to the transformation of processes and be involved in responding to RFP/RFI requirements. This is a Full-time, Permanent role in the ITES/BPO/KPO industry, specifically within the ITES/BPO/Customer Service functional area. The job code for this position is GO/JC/515/2025, and the recruitment is being handled by Marilakshmi S.,