Billing Associate

Key Responsibilities

• Handle Inpatient (IP) and Outpatient (OP) billing processes accurately and efficiently.
• Process and manage cash collections, receipts, refunds, and settlements.
• Verify and process insurance claims, coordinate with insurance providers, and resolve queries.
• Ensure timely generation of invoices and maintain accurate billing records.
• Reconcile daily billing and cash transactions with accounts.
• Assist patients and families with billing-related queries and provide clear explanations.
• Maintain confidentiality of patient and financial records in compliance with hospital policies.
• Identify billing errors/discrepancies and take corrective actions promptly.
• Collaborate with front office, accounts, and insurance teams for smooth workflow.
• Prepare and share periodic billing and collection reports with management.

Requirements

• Any Graduate with relevant experience.
• 35 years of experience in hospital/healthcare billing, with exposure to IP & OP billing.
• Strong knowledge of insurance claim procedures and documentation.
• Proficiency in billing software and MS Office applications.
• Strong communication and interpersonal skills for handling patients and internal teams.
• Ability to manage cash responsibly and reconcile accounts.