Bilingual Specialist

The Bilingual Specialist (Korean language) will be responsible for supporting local channel partners and their advertising partners. Your main tasks will include reviewing local brand-enhancing advertising to ensure compliance with requirements, verifying the utilization of qualifying funds, and managing co-op administration effectively. You will be expected to work the shift from 10 AM to 7 PM or adjust based on business requirements. Your key responsibilities will involve monitoring claims from initiation to completion, ensuring accurate information and supporting documentation, reviewing marketing materials against established guidelines and brand standards, conducting reviews of post-campaign activities, and communicating status updates to partners. Additionally, you will be responsible for reporting website functionality issues, resolving calls, emails, and chats, and appropriately documenting all communications. The ideal candidate should possess strong verbal and written communication skills in Korean and English, proficiency in Korean language translation and interpretation, and hold a Bachelor's or Post Graduate degree in a business or finance-related field. Prior experience in claims management, customer service in a fast-paced office environment, and technical proficiency in Microsoft Word, Excel, and Outlook are preferred. Attention to detail, excellent time management skills, the ability to multitask, meet deadlines, work collaboratively in a team setting, and independently in a remote-work environment are essential qualities for this role. A genuine curiosity and eagerness to learn are highly valued attributes. If you meet these qualifications and are enthusiastic about contributing to our team, we look forward to receiving your application.,