Bell Boy

Role Overview: You will be a part of the Front Office department at Gateway Bekal, where you will contribute to delivering exceptional experiences to guests as a Front Office team member. As a member of the Indian Hotels Company Limited (IHCL), you will be part of a dynamic work environment that values innovation, collaboration, and personal growth. Your role will involve interacting with guests and ensuring their stay is memorable and pleasant. Key Responsibilities: - Greet and welcome guests in a professional and friendly manner - Handle guest check-ins and check-outs efficiently - Assist guests with inquiries and provide information about hotel services and facilities - Manage reservations and room assignments - Coordinate with other hotel departments to ensure guest satisfaction - Handle guest feedback and resolve any issues or complaints promptly Qualifications Required: - Diploma or degree in Hospitality Management or related field preferred - Excellent communication and interpersonal skills - Strong customer service orientation - Ability to work effectively in a team - Prior experience in a front office role is an advantage Additional Company Details: IHCL, a part of the Tata Group, is known for its legacy of over 120 years in the hospitality industry. The company is committed to providing equal opportunities for employment and values diversity, passion, and excellence in its team members. Join IHCL to be a part of a vibrant team that upholds values of professionalism and exceptional guest service.,