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Job Description

About us

At Ugaoo, we’ve always believed plants are more than décor — they’re companions, healers, and reminders of what truly matters. What began as a small idea sparked by a plant on a windowsill has grown into India’s leading gardening brand, backed by marquee investors like DSG Consumer Partners and V3 Ventures. From our 25-acre farm in Talegaon to a thriving D2C store and retail presence across Pune, Mumbai, and Bangalore — we’re building an ecosystem that brings nature closer to homes, offices, and communities.

About the opportunity:
Ugaoo is expanding our retail experience by introducing a boutique café within our flagship store. We are seeking a passionate, skilled, and customer-focused Barista to join our team. The ideal candidate will craft exceptional coffee and tea beverages, maintain a warm and inviting atmosphere, and seamlessly integrate into the Ugaoo environment by helping promote our unique plant and garden-related products and events. If you love both great coffee and the joy of greenery, this role is for you

Responsibilities:

  • Craft and serve all espresso drinks, coffee, and specialty beverages to consistently high-quality standards.
  • Greet customers warmly, take orders accurately, and process POS transactions and cash handling efficiently.
  • Maintain the cleanliness and organization of the café area, equipment, and customer seating throughout the shift.
  • Perform daily calibration of the espresso machine and grinders (dialing in).
  • Monitor and restock inventory of coffee beans, milk, syrups, and all necessary café supplies.
  • Adhere strictly to all health, safety, and hygiene standards and regulations.
  • Educate customers on menu items and promote Ugaoo's retail products or events when appropriate.
  • Perform opening and closing duties, including washing dishes, sanitizing surfaces, and securing the workstation.
  • Resolve minor customer service issues or promptly escalate complex problems to the manager.

Requirements:

  • Proven work experience (1+ years) as a Barista in a commercial setting.
  • Expertise in operating and cleaning commercial espresso machines and grinders.
  • Exceptional customer service and strong verbal communication skills.
  • Demonstrated reliability and punctuality for all scheduled shifts.
  • Comfortable handling money and operating a Point-of-Sale (POS) system.
  • Ability to work effectively in a fast-paced environment while maintaining attention to detail.
  • Willingness to work flexible hours, including weekends and holidays.

Join us, and let’s grow together—starting with you; because we believe Plants Grow People

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