Backend Operations Executive

Orion Consultech is looking for Backend Operations Executive to join our dynamic team and embark on a rewarding career journey.
Data Management : Maintain and manage databases, ensuring data accuracy, consistency, and security. Process Management : Develop and implement efficient processes for various backend operations, such as order processing, inventory management, and data entry. Documentation : Create and maintain accurate documentation of processes, procedures, and guidelines for internal reference. Customer Support : Handle customer inquiries, complaints, and requests related to backend operations, providing timely and effective solutions. Coordination : Collaborate with other departments, such as sales, marketing, and finance, to ensure seamless communication and coordination of backend activities. Reporting : Generate regular reports on backend operations performance, identifying trends, areas for improvement, and opportunities for optimization. Problem Solving : Identify and address operational issues promptly, implementing solutions to prevent recurrence. Quality Control : Monitor the quality and accuracy of data and processes to ensure compliance with company standards. Vendor Management : Liaise with external vendors and partners to facilitate the procurement of necessary resources and services. Training : Provide training and guidance to team members on backend processes, tools, and software. Technology Utilization : Utilize relevant software tools and systems to enhance operational efficiency and streamline processes.