Posted:1 month ago|
Platform:
Work from Office
Full Time
Key Responsibilities: Handle customer queries via email, chat, or ticketing systems Ensure timely and accurate data entry, verification, and processing Resolve issues within defined turnaround times and ensure customer satisfaction Maintain updated knowledge of client products and service Follow standard operating procedures and adhere to company guidelines Collaborate with internal teams to ensure seamless operations Required Skills & Qualifications: Excellent written communication skills in English Strong attention to detail and analytical ability Good typing speed with accuracy (minimum 30-35 WPM) Proficient in MS Office and basic computer applications Ability to work in rotational/night shifts Minimum qualification: Graduates preferred Prior experience in a BPO or back-office environment is a plus Note : Kindly Mention HR name as Nawaz khan on above the CV while coming for Walk-in Interview Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
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