Posted:11 hours ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

1. CRM Data Management & Maintenance

  • Maintain and update all export-related customer, lead, and inquiry data in the CRM.
  • Ensure all data is accurate, complete, and consistently formatted.
  • Regularly clean and validate CRM records to remove duplicates or errors.
  • Keep detailed records for leads, contacts, accounts, shipments, and follow-ups.

2. Export Process Coordination

  • Manage CRM workflows specific to the export department — including lead tracking, order progress, and customer communication logs.
  • Support export documentation and follow-up processes through CRM tracking.

3. Reporting & Insights

  • Generate and share regular CRM reports for export sales performance, customer engagement, and pipeline tracking.
  • Provide actionable insights from CRM data to support management decisions.

4. System Administration & Optimization

  • Oversee backend CRM settings to ensure smooth data flow and integration.
  • Set up automation, reminders, and workflows relevant to export operations.
  • Collaborate with IT or CRM vendors to troubleshoot and enhance system performance.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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