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Back Office Staff

1 - 31 years

0 Lacs

Harsh Nagar, Kanpur

Posted:2 weeks ago| Platform: Apna logo

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Skills Required

communication service transactions data

Work Mode

Remote

Job Type

Full Time

Job Description

Required back office staff (only female candidate salary14000 to 16000 in Kanpur branch) candidate • Should be soft-spoken and clear in communication. Manage incoming calls and customer service inquiries Provide information about products and services, take/cancel orders, and record details of complaints Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken Follow up to ensure that appropriate actions are taken on customer requests Refer unresolved customer issues or special requests to designated departments for further investigation Comfortable with working on laptop/desktop, entering data etc.

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