Back Office Executives - Voice

1 - 5 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a dynamic professional, your main role will be to manage outbound calls to high-end customers, ensuring top-notch customer service and efficient resolution of inquiries. You will be responsible for maintaining precise documentation, achieving productivity and quality targets, and delivering a consistently professional and customer-oriented experience. Key Responsibilities: - Manage outbound calls to high-end customers - Ensure top-notch customer service and efficient resolution of inquiries - Maintain precise documentation - Achieve productivity and quality targets - Deliver a consistently professional and customer-oriented experience Qualification Required: - Outstanding verbal English skills - Ability to clearly explain complex information - Handle customer interactions with empathy, patience, and a polite attitude Location: Bellandur (Vaishnavi Tech Square),

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