Back Office Executive

Job Title: Back Office Executive

Location: Lucknow
Department: Operations / Customer Support
Reporting To: Office Manager / Operations Head
Work Timing: 12:00 PM – 8:00 PM
Job Type: Full-Time
Experience: 2–5 years
Languages Required: English & Hindi (Fluent)

Job Summary:

We are looking for a motivated and detail-oriented Back Office Executive to handle day-to-day administrative tasks, customer visits, and relationship management. The ideal candidate should have good spoken English and Hindi, be confident in client-facing interactions, and be comfortable working from 12 PM to 8 PM.

Key Responsibilities: Office & Administrative Work

• Maintain records, files, and documentation systematically.
• Coordinate between departments to ensure smooth operations.
• Handle basic data entry, emails, and follow-ups.
• Prepare reports and summaries as required.

Customer Interaction & Relationship Management

• Greet and attend to walk-in clients or visitors.
• Schedule and manage client appointments or follow-ups.
• Assist in resolving customer queries or redirecting them appropriately.
• Maintain positive relationships with existing clients through calls or visits.

Client Visits (If Required)

• Occasionally visit clients or vendors for documentation, follow-ups, or relationship building.
• Represent the company in a professional and courteous manner.

Requirements:

• Good communication skills in English and Hindi (verbal & written).
• Confident, polite, and professional demeanor.
• Basic knowledge of MS Office (Word, Excel, Email).
• Ability to multitask and manage time effectively.
• Must be proactive, punctual, and detail-oriented.

Background :

The ideal candidate should possess a strong interest in sports and recreational activities, with the ability to actively participate in a variety of games, particularly table tennis, cricket, and badminton. Flexibility and enthusiasm to engage in any sport or physical activity as required is essential. A well-rounded skill set, combined with a positive and team-oriented attitude, will be key to success in this role.

Job Type: Full-time

Pay: ₹9,911.19 - ₹20,950.82 per month

Benefits:

• Provident Fund

Work Location: In person