Location - Gurugram (On Site) For a client of Avesta Key Responsibilities Plan and execute the migration of Corporate Onboarding & ODD work from different regional offices (overseas) to India. Develop comprehensive onboarding strategies that align with the company's goals and objectives. Design and implement standardized onboarding processes to ensure consistency and efficiency across all corporate accounts. Lead, mentor, and develop the onboarding team, fostering a culture of excellence and continuous improvement. Conduct regular training sessions to enhance team skills and knowledge of onboarding best practices. Work closely with Journey Owners, Local offices, Mission Control team, QA, AML Teams to ensure a seamless onboarding experience for clients. Manage stakeholder relationships and performance metrics effectively. Prepare and present reports on onboarding metrics and performance. Enhance the quality and client experience for Corporate Onboarding & ODD. Analyze current onboarding processes to identify bottlenecks and inefficiencies. Implement process improvements and automation tools to enhance speed and accuracy. Dive into cases and resolve issues as necessary Ensure all onboarding activities comply with relevant regulatory requirements and internal policies. Stay updated on changes in regulations and adjust onboarding processes accordingly. Manage all risks, compliance, and regulator recommendations and queries effectively. Develop and track key performance indicators (KPIs) to measure onboarding success and client satisfaction. Prepare detailed reports and presentations for senior management on onboarding metrics and outcomes. Research and implement industry best practices to maintain a competitive edge in client onboarding. Encourage a culture of innovation within the team to explore new technologies and methodologies. Automation of manual processes. YOUR PROFILE As a person you are known for your outmost professionalism, integrity and trustworthiness. You are a curious, collaborative and outgoing person that thrives in different environments. Min 15 Years of experience in KYC and Onboarding, with at least 5+ years of experience in handling Corporate Onboarding teams and ODD. Must have Hands-on SME experience in Corporate Onboarding / ODD Proven experience in managing Risks, Compliance and regulatory recommendations Have in-depth knowledge of AML/KYC processes for corporate clients Excellent Stakeholder management is must Proven ability to lead and mentor a team, driving performance and fostering a collaborative environment Exhibit utmost professionalism, integrity, and trustworthiness in all interactions and responsibilities Demonstrate a curious, collaborative, and outgoing nature, thriving in diverse environments Decision making ability in a fast-paced environment Excellent written and verbal communication skills Show more Show less
As an experienced professional with 10-14 years of relevant experience, you will be responsible for writing high-quality code, participating in code reviews, designing systems, and creating documentation to support the architecture. Your role will involve engaging with clients, understanding their technical requirements, and collaborating with team members to develop technical designs and approaches for end-to-end solutions. Furthermore, you will be expected to mentor and guide junior team members, review their code, establish quality gates, and utilize CI/CD pipelines for building and deploying code. It will be crucial for you to apply secure coding practices, implement unit-testing frameworks, and ensure comprehensive code coverage. Additionally, your responsibilities will include fostering a collaborative and supportive work environment that encourages open communication and teamwork. Your expertise in .NET Core, Angular/React, and AWS is mandatory for this role. The position is based in Gurgaon and offers a 5-day working schedule from 1-10 PM. The company is looking for an immediate joiner who can contribute to the team's growth and demonstrate strong leadership skills to inspire and motivate team members to deliver outstanding performance.,
Role & responsibilities Should have hands on exp in IT recruitment/staffing Should have exp in permanent staffing/hiring Good communication Should have Own Laptop & WiFi network Exp: 2+ year Location: Remote Notice period - Immediate - 30 days (If Serving) Preferred candidate profile
Role & responsibilities - Domestic IT Hiring , majorly into Permanent Hiring. Preferred candidate profile - 2- 8 yrs of Relevant Experience. Not more than 2-3 months of Career Gaps. Comfortable for Work from home. Regular Shifts. 5.5 days working. Laptop and Internet Connection should be available with the candidate. Looking for max 30 days Notice Period if serving. Perks and benefits - Permanent Work from home. All fixed Salary + Incentives. (Not Variable Component), Mediclaim + PF (Included in CTC if candidate wishes to avail the same). Interested Candidates Kindly email your updated Resumes to payel@avestacs.com
Customer - Powering the world’s communication with secure and reliable networks. Job Title - Renewals Specialist - 100% Remote Location - India - Remote Type - Contract Who You Are You are responsible for processing customer renewals for software subscription products as well as helping migrate customers to Cisco’s ordering platform. You will ensure high customer gratification during the renewal cycle, ensure a high-level of data accuracy, and partner with the sales and renewals account managers to provide an impeccable customer interaction. Responsibilities: You execute all phases of subscription renewal lifecycle to include notifying customers of renewal, building quotes, and closing renewals opportunities for accounts You notify and assist customers with migrating to Cisco’s ordering platform at the time of renewal. You find and execute upsells within your customer base. You ensure invoice accuracy and work closely with Finance to make sure payment is collected. Analyze data and trends to find growth opportunities Embrace use of AI in repetitive tasks and open to learn how to automate tasks using AI. Demonstrated self-learning on AI skills through self-undertaken projects is highly preferred. Education & Experience: You have excellent verbal (via telephone) and written (via email) communications skills You are highly detail oriented with the ability to handle a large volume of accounts, tasks and responsibilities You have strong customer service, listening and presentation skills Bachelor's Degree or equivalent experience You have experience with SaaS-based applications You have experience working with Salesforce.com preferred You are Self Starter / High Energy / Positive Attitude / Customer Focused Proficient in Microsoft Office (Excel, Power Point, Word, Outlook) Experience in using robotic automation/AI tools is highly preferred
Customer - Powering the world’s communication with secure and reliable networks. Job Title - Renewals AI Engineer - 100% Remote Location - India - Remote Type - Contract Required Skills : Create robotic workflows/AI agents for SaaS renewals using approved AI apps. You will need to do the research using AI assistant and find the right tool to implement these. These include: 1. Email Automation Workflows (reach outs, follow ups with Gen AI for customization, may include fetching data from SharePoint files, need to have mechanics to find if the email was opened and read, Call To Action (CTA) was completed) 2. Excel Data Analysis for renewals pipeline planning and status tracking 3. Excel/CSV data entry automation for creating reports for specific renewal tasks 4. PowerPoint Generation for renewals reporting 5. Dashboards for operational KPIs and Executive Visibility to renewal metrics (nice to have) 6. ChatBOT for renewal activity workflow status updates and answering FAQs (nice to have) If interested please email your resume at rahul@avestacs.com
Customer - Powering the world’s communication with secure and reliable networks. Job Title - Renewals Specialist - 100% Remote Location - India - Remote Type - Contract Who You Are You are responsible for processing customer renewals for software subscription products as well as helping migrate customers to Cisco’s ordering platform. You will ensure high customer gratification during the renewal cycle, ensure a high-level of data accuracy, and partner with the sales and renewals account managers to provide an impeccable customer interaction. Responsibilities: You execute all phases of subscription renewal lifecycle to include notifying customers of renewal, building quotes, and closing renewals opportunities for accounts You notify and assist customers with migrating to Cisco’s ordering platform at the time of renewal. You find and execute upsells within your customer base. You ensure invoice accuracy and work closely with Finance to make sure payment is collected. Analyze data and trends to find growth opportunities Embrace use of AI in repetitive tasks and open to learn how to automate tasks using AI. Demonstrated self-learning on AI skills through self-undertaken projects is highly preferred. Education & Experience: You have excellent verbal (via telephone) and written (via email) communications skills You are highly detail oriented with the ability to handle a large volume of accounts, tasks and responsibilities You have strong customer service, listening and presentation skills Bachelor's Degree or equivalent experience You have experience with SaaS-based applications You have experience working with Salesforce.com preferred You are Self Starter / High Energy / Positive Attitude / Customer Focused Proficient in Microsoft Office (Excel, Power Point, Word, Outlook) Experience in using robotic automation/AI tools is highly preferred
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