Key Responsibilities: Lead and manage day-to-day operations of the store Drive store sales and meet KPIs Recruit, train, supervise, and develop store staff Ensure a customer-first culture through excellent service and in-store experience Manage inventory, stock levels, and visual merchandising standards Implement and uphold company policies, procedures, and safety standards Resolve customer complaints and ensure smooth service
Job title: Department Manager Experience: 6-10 yrs Location: NCR Role & responsibilities Timely opening of Store and adherence to all the processes at store opening Optimum utilisation of manpower & Team Development Customer Satisfaction/ Service, Avoid stock outs, loss of sale Loss Prevention, Customer Satisfaction & Service Pilferage Control Asset Maintenance, customer convenience & service Team Building, Employee Engagement Space Management, Maintain the hygiene, customer service Safety of staff, Customers and assets, avoid loss of sale Smooth Stores operation Statutory Compliance
FUNCTION NAME Category Role Category Buying - For General Merchandising Department (Home Appliances,Stationery,Toys,Electrical,Crockery,Steel,Plastics,Bed& Bath,Footwear) Job Description The role holder will be responsible for Vendor Sourcing and Management i.e. sourcing new vendors, onboarding the new vendors, scheduling, Buying / ordering, ensuring on time payments, Debits to vendors as per process, Product Development (GM), etc. Simultaneously, he / she will need to manage working relationships with existing vendors. The role holder will be responsible for managing the assigned Category and for related product / merchandise selection. The responsibilities will include the following: Identifying products, offers and negotiating the best rates Analysis of consumption patterns across various geographies Ensuring profitable growth for the categories Inventory Control Conduct Competition benchmarking and market visits. Data analysis, planning and forecasting, Sales growth, product enhancement, product lifecycle management Will need to prepare and present reports. Will be required to travel. Who can apply Ideal candidate would be someone from FMCG (Sales GT background) / General Merchandising Product base industry (sales backround)with good understanding of Category. Skills needed Communication, negotiation, planning, delegation, co-ordination, follow up and team Handling skills. He / She will be required to maintain good working relationships with all internal and external stakeholders, hence good interpersonal skills are needed. Must be good with related processes and proficiency in excel is a must Total No. of positions 10 Locations These positions are for Thane HO
Designation : Area Manager Experience : 10 to 15 years Industry : Hospitality / FMCG Education : Any Graduate Skills : Leadership skills. Analytical skills. Good communication skills. Coordination skills Quick & Right Decision Making Computer Savvy Job Profile : Is responsible for managing 4-5 store. An average store has approximately 150 staff with floor area of approx 20,000 square feet and having approximately 10,000 SKUs. Routine Activities - Handle customer complaints, release vendor payments, approve expenses (upto specified limit), take update of floor walk points, GRN, receiving, coordinate with DC. Monitor preparation of store for stock take, guide store manager & coordinate with different functions for accurate and timely stock take. Check daily PI and give inputs/suggestions to store manager. Monitor preparation of store for festival and guide store manager. Conduct mid term review and performance appraisal of officers & managers. Conduct Training, Knowledge sharing with stores. Participate in employee engagement activities. Recommend promotions, transfer of store staff. Ensure adherence to processes for safety of people and store assets. End to end coordination with different departments, functions, external vendors & Government officials for smooth opening of new store / existing store. Do Media Planning for stores during different seasons.
Position Name: Store Manager/Assistant Store Manager/ Department Manager Experience: Department Manager : 5+ years Assistant Store Manager: 7+ years Store Manager : 8+ years Skill : Has good Leadership skills. Is good at planning, directing, delegating. Strong analytical skills. Is good at monitoring, follow-up & implementation. Is able to hand hold, guide and groom the team. Has good communication skills. Is strong on processes. Has good coordination skills and can take quick decisions for complex challenges in an effective manner. Should be computer Savvy MS Excel, SAP Job Role: Is responsible for store opening/closing based on the shift. Conduct Daily briefing, weekly meetings and weekly briefings. Develop a strategy for implementation of manpower plan. Recruitment of Sales Associates, packer, cashiers, housekeep & security staff. Induction of new joiness, On the Job Training. Coach & guide team members. Conduct monthly reviews and share Feedback, prepare development action plan. Ensure performance standard, discipline & grooming standards are maintained. Analyse and study various report, conduct floor walk. Ensure Timely vendor payment. Ensure preventive maintenance. Conduct Dry Run (for critical equipment). Lead the Emergency Response Team, organise the Fire Mock Drill every month, conduct training on fire safety. Design strategy for Pilferage Control. Follow strong room process at opening, closing. Ensure proper function of Customer Service (SRT). Supervise availability of Trolleys, Baskets & bags. Study audit report and design & develop action plan. Prepare end to end plan with timelines for stock take. Conduct property walk. Develop a Back Up plans in case of emergencies. Ensure Quick Check Out. Ensure proper Parking management. Develop a positive image of the store in the vicinity. Plan for festivals & season. Identify & discuss opportunities for better space management. Interact with government official during their visit to the store.
FUNCTION NAME Category- General Merchandising Role Category Buying - For General Merchandising Department (Home Textile -Bed& Bath,Footwear, Corckery,Electrical , Steel/Utensils, Home Appliances , Plastics ,Stationery) Job Description The role holder will be responsible for Vendor Sourcing and Management i.e. sourcing new vendors, onboarding the new vendors, scheduling, Buying / ordering, ensuring on time payments, Debits to vendors as per process, Product Development (GM), etc. Simultaneously, he / she will need to manage working relationships with existing vendors. The role holder will be responsible for managing the assigned Category and for related product / merchandise selection. The responsibilities will include the following: Identifying products, offers and negotiating the best rates Analysis of consumption patterns across various geographies Ensuring profitable growth for the categories Inventory Control Conduct Competition benchmarking and market visits. Data analysis, planning and forecasting, Sales growth, product enhancement, product lifecycle management Will need to prepare and present reports. Will be required to travel. Who can apply Ideal candidate would be someone from Retail, FMCG(Sales background) industry or Product Base company with good understanding of Category. Skills needed Communication, negotiation, planning, delegation, co-ordination, follow up and team Handling skills. He / She will be required to maintain good working relationships with all internal and external stakeholders, hence good interpersonal skills are needed. Must be good with related processes and proficiency in excel is a must Experience Minimum 3+ Years - 10 Years Locations Mumbai (Thane -Head Office)
Is responsible for store opening/closing based on the shift. Analyze and study report of Top selling SKU's and conduct floor walk with purchase to ensure availability, visibility ensure Hygiene, FIFO, timely refilling, proper display & correct price boards. Conduct Daily briefing for SA along with floor officer, department manager and for cashier, packers along with cash officer. Review the daily manpower availability and accordingly allocate staff & promoters to ensure smooth function of store. Participate in weekly meetings and attend weekly briefing for security staff, housekeeping staff and promoters. Coordinate with 3P vendors, purchase to ensure adequate staffing. Track the daily KRAs for staff motivation & engagement. Coordinate with vendors for preventive maintenance, escalation of issues with maintenance team & help desk. Supervise daily Perpetual Inventory and 10 item stock take, do root cause analysis and identify problems, suggest measure to reduce pilferage. Ensure adherence to processes as per guidelines at receiving, on the floor and at the cash point to control pilferage. Monitor daily cash handover to bank and follow strong room process at opening, closing. Check the SRT register and ensure process is followed. Handle, verify & follow-up on customer complaints and queries. Supervise availability of Trolleys, Baskets & bags for customer convenience and keep track of the trolley count on daily basis. Study the process audit report and design & develop action plan and set systems & processes to execute the same to plug the gaps. Implement the suggestions of Process Audit & Fire Safety Audit by providing guidance to team. Check the Daily Task Book and ensure its implementation. Prepare a end to end plan with timelines for stock take, coordinate with various functions, delegate task, monitor & follow-up to enable smooth stock take. Lead & actively participate in the Emergency Response Team, Fire Mock Drill (safety day). Coordinate with maintenance team for Dry Run of critical equipment. Conduct On the Job Training for Junior /Floor Officers, department managers. Ensure freshness, availability & visibility of Top Selling, Focus SKUs in noncore, coordinate with category & execution for identifying slow/non moving SKUs, implement mark down, partial mark down, write off. Ensure quick check out during peak hours. Ensure proper Parking management and handle any issues related to it. Preparing store for festivals & seasonal requirement in coordination with different functions. Identify & discuss opportunities for better space management in consultation with category, SM, AM. Interacting with government official during their visit to the store and coordinating with relevant departments, functions.
As an SR.OFFICER / OFFICER in the HR department, you should have a minimum of 3 years of experience. The qualifying criteria for this role include being a graduate or having a postgraduate degree in MBA HR. The age requirement for this position is between 23 to 30 years. This position is open in various locations across Pan India. Your responsibilities will include managing attendance and leave for both on-roll employees as well as 3P & Contract workers. You will also be responsible for bill checking, conducting joining formalities, opening salary accounts for new employees, maintaining employee records, addressing employee grievances, ensuring statutory compliance, and supervising FSSAI and Housekeeping activities. To excel in this role, you should possess the skills to handle HR Generalist responsibilities, HR Operations, and be able to manage HR activities in a factory setting.,
Negotiate with vendors regarding best schemes, offers, discounts and place orders. Is responsible for preparing the vendor schedule. Analyze and study report of Top selling, slow moving, zero sale SKU's and placing purchase orders to ensure stock availability and optimum utilization of space. Coordinate with vendor and warehouse to ensure debit items are collected with in timelines specified. Conduct floor walk with operations to ensure availability, visibility, timely refilling, and proper display & correct price boards. Interact with staff to share information and enable execution. Decide the selling price. Develop relationship with vendors to get excellent services & timely information. Negotiate for placement of promoters, review their daily availability & provide instruction to ensure smooth functioning of store. Participate in weekly promoter briefing. Coordinate with company officials regarding customer complaints and follow-up for timely resolution. Conduct competitions benchmarking with stores in vicinity twice a week to improve on pricing, product display, product range. Coordinate with HO for deciding OL, OQ. Identify & follow-up on PNM to ensure timely payment to vendors. Share information with operations to control pilferage (stock in systems vs stock on floor/ warehouse). Prepare vendor schedule and plan dispatches to enable smooth stock take. Maintain registers to ensure compliance with process audit.
Negotiate with vendors regarding best schemes, offers, discounts and place orders. Is responsible for preparing the vendor schedule. Analyze and study report of Top selling, slow moving, zero sale SKU's and placing purchase orders to ensure stock availability and optimum utilization of space. Coordinate with vendor and warehouse to ensure debit items are collected with in timelines specified. Conduct floor walk with operations to ensure availability, visibility, timely refilling, and proper display & correct price boards. Interact with staff to share information and enable execution. Decide the selling price. Develop relationship with vendors to get excellent services & timely information. Negotiate for placement of promoters, review their daily availability & provide instruction to ensure smooth functioning of store. Participate in weekly promoter briefing. Coordinate with company officials regarding customer complaints and follow-up for timely resolution. Conduct competitions benchmarking with stores in vicinity twice a week to improve on pricing, product display, product range. Coordinate with HO for deciding OL, OQ. Identify & follow-up on PNM to ensure timely payment to vendors. Share information with operations to control pilferage (stock in systems vs stock on floor/ warehouse). Prepare vendor schedule and plan dispatches to enable smooth stock take. Maintain registers to ensure compliance with process audit.
As a Store Manager or Assistant Store Manager at Dmart stores across Tamil Nadu, you will play a crucial role in overseeing the operations and management of the store. Your responsibilities will include leading a team of Department Managers and HR Officers to ensure seamless store operations, conducting training programs, complying with all regulations, and coordinating with local authorities. You will be responsible for supervising various departments such as cash management, sales, merchandise, housekeeping, security, and general administration. Ensuring excellent customer service, controlling pilferage, maintaining quality assurance and quality control standards, managing inventory, and implementing effective store merchandising strategies are key aspects of this role. Moreover, you will be instrumental in motivating your team members to enhance their performance and skills. By analyzing the inventory turnover rates and identifying fast-moving, slow-moving, and dead stock items, you will contribute to optimizing store profitability. The ideal candidate for this position should possess excellent interpersonal skills, lead by example, excel in multitasking, and have strong communication abilities. If you are passionate about retail management and seeking a challenging opportunity in the QSR, FMCG, Hospitality, or Hotel industry, Dmart offers a competitive salary package and a rewarding career path as a Store Manager or Assistant Store Manager. If you meet the minimum requirements of 8+ years of experience, a Diploma/Graduate degree or higher education, and are aged up to 38 years, we encourage you to apply for this exciting opportunity at Dmart stores in Chennai, Trichy, Coimbatore, Hosur, Madurai, Erode, Salem, and Tiruppur across Tamil Nadu. Take the next step in your career by joining our dynamic team and contributing to the success of our stores. Please note that interested candidates can submit their applications to krishna.kothari@dmartindia.com. Thank you for considering this opportunity to grow and excel in the retail industry with Dmart.,
Designation : Store Manager Location:- Maharashtra Experience : 10 to 15 years Industry : QSR/ Hospitality / FMCG / Manufacturing(Production) Qualification : Any Graduate Skills : Leadership skills. Analytical skills. Good communication skills. Coordination skills Quick & Right Decision Making Computer Savvy Responsibility:- Timely opening of Store and adherence to all the processes at store opening Optimum utilization of manpower & Team Development Customer Satisfaction/ Service, Avoid stock outs, loss of sale Loss Prevention, Customer Satisfaction & Service Pilferage Control Asset Maintenance, customer convenience & service Team Building, Employee Engagement Space Management, Maintain the hygiene, customer service, safety of staff & Customers, Avoid loss of sale Smooth Stores operation Statutory Compliance Safety of store Assets & Property
As an HR Recruiter, your main responsibility will be Talent Acquisition and Onboarding. You will be responsible for handling the end-to-end recruitment process, which includes recruitment for Store and Non-Store positions through various channels such as Job Portals, Placement Consultants, Campus Placement, Employee Referrals, Walk-ins, Headhunting, and company database. Additionally, you will partner with operations teams to determine manpower requirements and handle salary fitment and negotiation based on competitor analysis. Other key responsibilities include completing all formalities related to new employee onboarding like issuing Employee Code, ID card, Visiting Card, and Mediclaim Card. You will also be responsible for processing recruitment actions through the Company Portal, handling employee grievances, and maintaining all recruitment-related MIS reports, new joining trackers, and source mix analysis. Furthermore, you will be expected to prepare and conduct employee induction programs to ensure a smooth transition for new hires into the organization. This role requires a minimum of 2 years of experience and a combination of Any Graduate degree along with an MBA qualification. The job locations for this position are Hyderabad, Vijayawada, Chennai, and Nagpur.,
You have an exciting opportunity to join as an Assistant Store Manager with 7 to 10 years of experience in the Hospitality/FMCG/Manufacturing/Automobiles, QSR industry. As an Assistant Store Manager, you will be responsible for ensuring the timely opening of the store and adhering to all processes during store opening. Your key responsibilities will include optimizing manpower utilization, developing the team, and ensuring customer satisfaction by avoiding stock outs and loss of sales. To excel in this role, you should possess strong leadership, analytical, communication, and coordination skills. Your ability to make quick and right decisions will be crucial in this position. Additionally, being computer savvy is essential for effective store operations. You will be accountable for loss prevention, pilferage control, asset maintenance, and ensuring customer convenience and service. Building and engaging a high-performing team, managing space effectively, and maintaining hygiene and safety standards for both staff and customers are integral parts of your role. Compliance with statutory requirements and safeguarding store assets and property will also be part of your duties. Flexibility in traveling is required for this role, and the job location is anywhere in South India. Candidates up to 35 years old with any graduate or post-graduate education are encouraged to apply. If you are interested and have not previously interviewed with D Mart, please share your updated resume for consideration. Join us in this dynamic role and contribute to the success of our store operations by providing excellent customer service, maintaining operational efficiency, and ensuring a safe and hygienic shopping environment for all.,
As an Assistant Store Manager - Operations at our location in GUJ, you will play a crucial role in ensuring the smooth functioning of the department/floor, overseeing store merchandising, maintaining inventory control, and implementing measures to prevent pilferage. Reporting to the Store Manager - Operations, you will be responsible for motivating co-workers to enhance efficiency, conducting QA & QC activities, and analyzing the movement of stock. To excel in this role, you should possess a graduate degree in any stream with 6-12 years of relevant experience. Strong interpersonal and communication skills are essential, along with a customer-centric approach. Additionally, you should demonstrate the ability to work independently, show initiative in learning, and be willing to take on additional responsibilities. Overall, your focus will be on optimizing operations, maximizing sales, and ensuring customer satisfaction through effective inventory management and quality control measures. Join our team and contribute to the success of our store by leveraging your skills and expertise in retail operations.,
JOB DESCRIPTION – ASSISTANT STORE MANAGER Is responsible for store opening/closing based on the shift. Analyze and study report of Top selling SKU's and conduct floor walk with purchase to ensure availability, visibility ensure Hygiene, FIFO, timely refilling, proper display & correct price boards. Conduct Daily briefing for SA along with floor officer, department manager and for cashier, packers along with cash officer. Review the daily manpower availability and accordingly allocate staff & promoters to ensure smooth function of store. Participate in weekly meetings and attend weekly briefing for security staff, housekeeping staff and promoters. Coordinate with 3P vendors, purchase to ensure adequate staffing. Track the daily KRAs for staff motivation & engagement. Coordinate with vendors for preventive maintenance, escalation of issues with maintenance team & help desk. Supervise daily Perpetual Inventory and 10 item stock take, do root cause analysis and identify problems, suggest measure to reduce pilferage. Ensure adherence to processes as per guidelines at receiving, on the floor and at the cash point to control pilferage. Monitor daily cash handover to bank and follow strong room process at opening, closing. Check the SRT register and ensure process is followed. Handle, verify & follow-up on customer complaints and queries. Supervise availability of Trolleys, Baskets & bags for customer convenience and keep track of the trolley count on daily basis. Study the process audit report and design & develop action plan and set systems & processes to execute the same to plug the gaps. Implement the suggestions of Process Audit & Fire Safety Audit by providing guidance to team. Check the Daily Task Book and ensure its implementation. Prepare a end to end plan with timelines for stock take, coordinate with various functions, delegate task, monitor & follow-up to enable smooth stock take. Lead & actively participate in the Emergency Response Team, Fire Mock Drill (safety day). Coordinate with maintenance team for Dry Run of critical equipment. Conduct On the Job Training for Junior /Floor Officers, department managers. Ensure freshness, availability & visibility of Top Selling, Focus SKUs in noncore, coordinate with category & execution for identifying slow/non moving SKUs, implement mark down, partial mark down, write off. Ensure quick check out during peak hours. Ensure proper Parking management and handle any issues related to it. Preparing store for festivals & seasonal requirement in coordination with different functions. Identify & discuss opportunities for better space management in consultation with category, SM, AM. Interacting with government official during their visit to the store and coordinating with relevant departments, functions.