Job
Description
As a member of Capgemini, you will have the opportunity to shape your career according to your preferences. You will be part of a collaborative global community that provides support and inspiration. By joining us, you will contribute to unlocking the value of technology for the world's leading organizations and help build a more sustainable and inclusive world. Your role will involve facilitating the creation and distribution of periodic reports for both external and internal customers. You will be responsible for preparing and reviewing workpapers for state audits as requested by state regulators. Additionally, you will manage the reconciliation of items that deviate from expected results and oversee customer reporting setup and changes, including online access. Effective collaboration with administrative and operational personnel will be a key aspect of your responsibilities. To succeed in this role, you should have 4 to 6 years of experience in Availability Management. A two-year college degree or equivalent work experience in a related field is required. Proficiency in Microsoft Office products, especially Excel, Word, and PowerPoint, is essential. Experience with reporting and query tools like SQL, Cognos, Crystal Reports, or Tableau would be advantageous. A continuous improvement mindset and attention to detail are also important qualities for this position. At Capgemini, you will appreciate the emphasis on ITIL-based service management practices, ensuring structured, efficient, and customer-focused service delivery. This environment is ideal for professionals looking to enhance their expertise in IT Service Management (ITSM), incident/problem/change management, and service delivery governance. You will have the opportunity to work with cutting-edge cloud IT infrastructure technology alongside a high-performance team. Career growth and global exposure are key aspects of working at Capgemini. The company focuses on innovation, cloud technology, security, and automation, fostering an inclusive culture with a strong support system. Capgemini is a global business and technology transformation partner with a diverse team of 340,000 members in over 50 countries. With a legacy of over 55 years, Capgemini is trusted by clients to leverage technology to address a wide range of business needs. The company offers end-to-end services and solutions, combining expertise in strategy, design, engineering, AI, cloud, and data to create tangible impact for enterprises and society.,
