3 Automation Monitoring Jobs

At PwC, our brand management, marketing, and sales team members collaborate to develop and execute strategic sales and marketing initiatives. Your focus will be on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. Using market research, digital marketing, creative campaigns, and effective sales strategies, you will engage clients, enhance the firm's brand and market presence, and achieve organisational targets. In marketing and sales operations at PwC, you will play a crucial role in enabling the smooth functioning of the company's marketing and sales processes and maximizing efficiency. Your responsibilities will include analyzing relevant data, developing and implementing strategies, and providing support to the marketing and/or sales teams. Additionally, you will collaborate with other teams to streamline operations, optimize marketing and sales tools and technology, and improve overall performance. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Some of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: - Apply a learning mindset and take ownership for your own development. - Appreciate diverse perspectives, needs, and feelings of others. - Adopt habits to sustain high performance and develop your potential. - Actively listen, ask questions to check understanding, and clearly express ideas. - Seek, reflect, act on, and give feedback. - Gather information from a range of sources to analyze facts and discern patterns. - Commit to understanding how the business works and building commercial awareness. - Learn and apply professional and technical standards. As a Solutioning Champion at PwC, you will be responsible for maintaining AC Territory Workflow. This includes mobilizing non-US engagements, running restricted party checks, handling 4 quadrant checks, laying processes, and creating standard operating procedures. You will also develop new skills outside your comfort zone, coach others, monitor automated processes, document automation processes, update risk assessment documents, coordinate with various stakeholders, and manage trackers and dashboards. Additionally, you will actively build relationships with partners and client visits, present the AC Overview capabilities, and coordinate with multiple Acceleration Centers and Competency leaders.,

Role Purpose The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement Do 1. Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity Drive automation maturity in the shortlisted accounts to the next level Align the customers by showcasing Wipros capability to drive automation and ROI achievement for the customer Ensure contractual commitments for a particular project are met by understanding the scope and requirements Ensure the desired software and infrastructures are implemented required for automation Ensure scalable standards of dashboard and process support system for active automation monitoring Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance Come up with solution of the problems regarding automation persistent in development unit Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information Periodically review the project status completion vis-a vis the project plan and ensure successful roll out Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity Receive feedback from the customers and align resources internally to close all the gaps Deliver No. Performance Parameter Measure 1. Client Engagement CSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend) 2. BOT implementation Work done by the bots for platform/non platform accounts, No. of platform accounts per DU Mandatory Skills: Infrastructure Automation.

Role Purpose The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement Do 1. Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity Drive automation maturity in the shortlisted accounts to the next level Align the customers by showcasing Wipros capability to drive automation and ROI achievement for the customer Ensure contractual commitments for a particular project are met by understanding the scope and requirements Ensure the desired software and infrastructures are implemented required for automation Ensure scalable standards of dashboard and process support system for active automation monitoring Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance Come up with solution of the problems regarding automation persistent in development unit Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information Periodically review the project status completion vis-a vis the project plan and ensure successful roll out Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity Receive feedback from the customers and align resources internally to close all the gaps Deliver No. Performance Parameter Measure 1. Client Engagement CSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend) 2. BOT implementation Work done by the bots for platform/non platform accounts, No. of platform accounts per DU Mandatory Skills: Infrastructure Automation.