Ast spa manager

Company Description

Redefining luxury at the heart of Goa, Grand Hyatt Goa overlooks the visually stunning waters of Bambolim Bay. Spread across 28 acres of colorful, tropical gardens, the hotel is centrally located between North & South Goa, just 7 km from Panaji and 25 km from Dabolim Airport. As Goa’s largest luxury conference and wedding resort, Grand Hyatt Goa offers unparalleled event experiences with dedicated teams ensuring the highest standards of service. Additionally, the resort features seven dining options, a versatile recreational menu, an extensive spa, adventure park, sailing center, and casino.

Role Description

This is a full-time on-site role for a Spa Therapist at Grand Hyatt Goa, located in Bambolim. The Spa Therapist will be responsible for providing a range of spa services such as massages, facials, and body treatments. The role involves assessing guest needs, recommending appropriate treatments, providing exceptional customer service, maintaining a clean and organized work environment, and staying updated with the latest spa trends and techniques. The Spa Therapist will also be required to manage spa bookings, ensure compliance with health and safety regulations, and collaborate with other spa staff to enhance the overall guest experience.

Qualifications

• Proficiency in various massage techniques, facials, and body treatments
• Excellent customer service and interpersonal skills
• Ability to assess guest needs and recommend suitable treatments
• Knowledge of health and safety regulations in a spa environment
• Strong communication skills, both verbal and written
• Experience in managing spa bookings and maintaining cleanliness
• Relevant certifications in spa therapy or massage therapy
• Ability to work effectively both independently and as part of a team