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NTT DATA, Inc.
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Asst. Manager/ Supervisor || Healthcare & Insurance || Permanent Role

Asst. Manager/ Supervisor || Healthcare & Insurance || Permanent Role

NTT DATA, Inc.

10 - 20 years

5 - 11 Lacs

gurugram

Posted:2 weeks ago| Platform:

Apply

Skills Required

healthcare team mana claims

Work Mode

Work from Office

Job Type

Full Time

Job Description

NTT DATA-

Interested candidates may share your CV on whatsapp @ 8881551615

Job Title Asst. Manager (BPO Supervisor)

Job Type -

Work Timings:

Domain

Location

Role:

Key Responsibilities

Ensure that the highest standard of service delivery in terms of productivity and quality as per the defined Service Level Agreement with Client.
To provide leadership and support to the staff assigned in line with Policies.
Contribute to the development of strategies for the implementation and improvement of the process.
Coordinate with staff and ensure that duties, activities, and tasks allocated to staff are carried out efficiently.
Verify and review all forms and documents of a case for errors, missing information, legibility; and request follow up information as required.
Performs quality checks on all work to assure the accuracy.
Will be responsible for maintaining up to date information on relevant databases and the monitoring and auditing of same for the account.

Candidate Profile:

Experience as asst. manager in healthcare processes, preferably in Indexing and Adjudication of claims.
Excellent communication, team management, and customer management skills to maintain positive customer relations.
Excellent analytical skills
Good knowledge of client-specific process rules and regulatory requirements

Interested candidates may share your CV whatsapp 8881551615

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