Associate/Senior Associate Finance and Accounts

Role Overview: As an Associate/Senior Associate in Finance and Accounts at Allianz Services, Technopark Phase III, Trivandrum, you will be responsible for handling customer financial interactions, conducting account reconciliation, providing financial consultation, ensuring data accuracy, and collaborating with internal finance teams. Key Responsibilities: - Handle inbound and outbound calls related to customer accounts, providing financial guidance and support. - Conduct detailed account reconciliation, identify discrepancies, and work towards resolution. - Provide financial advice and information to customers, addressing inquiries related to billing, statements, and account details. - Ensure accurate recording of financial transactions and customer interactions in the system. - Work closely with internal finance teams to relay customer insights and assist in resolving financial discrepancies. Qualifications Required: - Degree in Finance, Accounting, or related field. - 0 to 2 years of experience in voice-based customer service, collections, and financial management. - Strong understanding of financial principles, accounting processes, and financial statement analysis. - Excellent verbal communication skills with the ability to explain financial concepts in an understandable manner. - Comfortable working in a dynamic environment and adapting to changing customer and business needs.,