Posted:1 week ago|
Platform:
Work from Office
Full Time
Key Responsibilities Salesforce Implementation & Configuration: Implement and configure Salesforce Sales Cloud and Service Cloud solutions tailored to client requirements. Customize Salesforce applications using Flows, validation rules, and other declarative tools. Design and manage data models, including objects, fields, relationships, and schema structures. Familiarity and hands on with basic Apex. Visualforce and/or Lightning Components is a plus. Client Consultation & Requirement Gathering: Assist senior consultants in engaging with key client stakeholders and end-users to gather and confirm business requirements. Participate in discovery sessions and document client needs under supervision. Support the analysis of business processes to identify areas for improvement. Project Collaboration & Delivery: Actively collaborate with project teams to ensure timely completion of configuration tasks and adherence to project deadlines. Participate in project planning, status meetings, and provide regular updates on progress. Process Optimization & Best Practices: Analyze existing business processes and recommend improvements to enhance efficiency and effectiveness. Stay updated with Salesforce best practices and platform updates to provide innovative solutions. Experience Cloud & CPQ (Preferred): Assist in the setup and customization of Experience Cloud sites to enhance customer and partner engagement. Support Salesforce CPQ implementations, including product configurations, pricing rules, and quote generation processes. Training & Support: Conduct training sessions and create documentation to support user adoption. Provide ongoing support and maintenance for implemented Salesforce solutions. Qualifications Experience: 1-3 years of hands-on experience with Salesforce Sales Cloud and Service Cloud implementations. Experience with Experience Cloud and Salesforce CPQ is advantageous. Technical Skills: Proficiency in creating and managing Salesforce Flows. Solid understanding of Salesforce data models and schema design. Familiarity with Apex, Visualforce, and Lightning Components is a plus. Certifications: Required: Salesforce Certified Administrator, Salesforce Platform Developer I, Salesforce Certified Sales Cloud Consultant and/or Service Cloud Consultant. Good to have: Salesforce Certified CPQ Specialist, Salesforce Certified Experience Cloud Consultant. Soft Skills: Excellent verbal and written communication skills. Strong analytical and problem-solving abilities. Active listener with the ability to think strategically and contribute to solving business problems. Strong time management skills with the ability to prioritize tasks, use initiative, and be self-directed to meet deadlines.
RSM US in India
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