Associate Product Manager

Job Title: Associate Product Manager

Location: Gurugram

Experience: 2-5 Years

Industry: Telephony / VoIP / Unified Communications / Cloud Telephony

Job Summary: We are seeking a dynamic and results-driven Product Manager with 24years of experience, specifically in the Telephony or VoIP industry, to lead the development and enhancement of our communication products. The ideal candidate will be responsible for driving product vision, roadmap, execution, and go-to-market strategies, ensuring alignment with business goals and customer needs.

Key Responsibilities:

Define and own the product roadmap for telephony and voice communication solutions.

Collaborate with cross-functional teams including engineering, sales, marketing, and customer success to deliver high-impact features.

Gather and prioritize product requirements through market research, competitive analysis, and customer feedback.

Work closely with technical teams to translate business requirements into clear product specifications.

Lead the product lifecycle from ideation to launch, ensuring timely delivery and quality.

Monitor product performance metrics and make data-driven decisions to improve product usability and customer satisfaction.

Serve as a subject matter expert in telephony systems, VoIP, SIP, PBX, or related technologies. Identify opportunities for innovation and differentiation in the telephony product space.

Required Skills and Experience:

2 –5 years of product management experience in the Telephony / VoIP / Communication technology domain.

Strong understanding of telecommunication protocols and services (e.g., SIP, PBX, IVR, Asterisk, FreeSWITCH, WebRTC, etc.).

Proven experience in developing B2B SaaS or cloud communication products.

Excellent project management, analytical, and problem-solving skills.

Strong communication and stakeholder management abilities.

Ability to work in a fast-paced, agile environment with cross-functional teams.

Preferred Qualifications:

Bachelor's degree in Engineering, Computer Science, or related field (MBA is a plus).

Experience with cloud telephony platforms or CPaaS providers.

Understanding of user experience (UX) principles and tools.

Familiarity with Agile/Scrum methodologies.