Associate, Operations Event Support

• Plan and manage daily food truck schedules using historical data and online research.
• Secure necessary permits and access approvals for each event location.
• Execute Facebook/Instagram ad campaigns to increase event visibility and lead generation.
• Manage incoming customer and event host inquiries via email and phone.
• Support social media marketing for brand growth and event promotion.
• Maintain accurate operational records and tracking sheets.
• Analyze performance data and share insights to enhance business outcomes.
• Prepare operational reports, presentations, and event documentation.
• Collaborate closely with U.S. operations, marketing, and support teams.
• Maintain confidentiality and adhere to company policies and brand standards.

Qualifications

• Bachelors degree in any discipline (freshers and early-career professionals encouraged).
• Strong written and spoken English communication skills.
• Strong persuasion, customer service, and email drafting skills.
• Excellent organizational and multitasking abilities with high attention to detail.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• CRM experience is preferred, knowledge of Adobe tools and Power BI is an advantage.
• Ability to research, think analytically, and solve problems independently.
• Typing efficiency with ability to handle a high volume of communication.

Skills & Competencies

• Self-driven with a growth mindset and sense of ownership.
• Customer, results, and process-oriented attitude.
• Resourceful, creative, and able to adapt quickly to new tools and situations.
• Strong teamwork and collaboration within a multicultural environment.
• Ability to remain focused and deliver prompt responses consistently.
• Willingness to work night shift based on the U.S. Eastern Time Zone.

Working Conditions

• Location:

  Chennai, India -Work From Office

• Schedule:

  7 Pm - 4 Am, IST | One weekly day-off
• Dynamic, collaborative environment with strong career development opportunities.

Compensation & Benefits

• Salary:

  INR 30,000-45,000 per month (including benefits) plus annual bonus
• Professional growth and upskilling opportunities
• Performance-driven career path within an established U.S. brand

Equal Opportunity Statement