ELLO CONSULTANCY LLP D No. 62/8, 4th Avenue, Ashok Nagar, Chennai 600083, Tamil Nadu, India Job Description Associate, Operations & Event Support (Chennai Office) (Supports Cousins Maine Lobster & Ello Food Truck Division -U.S. Markets) Position Overview We are seeking a motivated, analytical, and detail-oriented professional to join our operations team in Chennai. This role plays a critical part in supporting daily U.S.-based food truck activities, booking events using data insights, coordinating permits, driving marketing visibility, and ensuring exceptional customer service. The ideal candidate thrives in a fast-paced environment, is resourceful, and can effectively communicate with customers and partners. Key Responsibilities Plan and manage daily food truck schedules using historical data and online research. Secure necessary permits and access approvals for each event location. Execute Facebook/Instagram ad campaigns to increase event visibility and lead generation. Manage incoming customer and event host inquiries via email and phone. Support social media marketing for brand growth and event promotion. Maintain accurate operational records and tracking sheets. Analyze performance data and share insights to enhance business outcomes. Prepare operational reports, presentations, and event documentation. Collaborate closely with U.S. operations, marketing, and support teams. Maintain confidentiality and adhere to company policies and brand standards. Qualifications Bachelors degree in any discipline (freshers and early-career professionals encouraged). Strong written and spoken English communication skills. Strong persuasion, customer service, and email drafting skills. Excellent organizational and multitasking abilities with high attention to detail. Proficiency in Microsoft Office (Word, Excel, PowerPoint). CRM experience is preferred, knowledge of Adobe tools and Power BI is an advantage. Ability to research, think analytically, and solve problems independently. Typing efficiency with ability to handle a high volume of communication. Skills & Competencies Self-driven with a growth mindset and sense of ownership. Customer, results, and process-oriented attitude. Resourceful, creative, and able to adapt quickly to new tools and situations. Strong teamwork and collaboration within a multicultural environment. Ability to remain focused and deliver prompt responses consistently. Willingness to work night shift based on the U.S. Eastern Time Zone. Working Conditions Location: Chennai, India -Work From Office Schedule: 7 Pm - 4 Am, IST | One weekly day-off Dynamic, collaborative environment with strong career development opportunities. Compensation & Benefits Salary: INR 30,000-45,000 per month (including benefits) plus annual bonus Professional growth and upskilling opportunities Performance-driven career path within an established U.S. brand Equal Opportunity Statement We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, gender identity, sexual orientation, national origin, disability, or protected veteran status.
ELLO CONSULTANCY LLP No. 431, High Street, Anna Salai, Teynampet, Chennai, 600018 Job Description: Senior Associate-Event, Operational Support (Night Shift-Chennai Office) (Supports Cousins Maine Lobster & Ello Food Truck Division U.S. Markets) Position Overview We are seeking a highly motivated, analytical, and detail-oriented professional with good written and spoken English skills to join our operations team in Chennai. This role plays a critical part in supporting daily U.S.-based food truck activities, booking events using data insights, coordinating permits, driving marketing visibility, and ensuring exceptional customer service. The ideal candidate thrives in a fast-paced environment, is resourceful, and can effectively communicate with customers and partners. Key Responsibilities Plan and manage daily food truck schedules using historical data and online research. Secure necessary permits and access approvals for each event location. Execute Facebook/Instagram ad campaigns to increase event visibility and lead generation. Manage incoming customer and event host inquiries via email and phone. Support social media marketing for brand growth and event promotion. Maintain accurate operational records and tracking sheets. Analyse performance data and share insights to enhance business outcomes. Prepare operational reports, presentations, and event documentation. Collaborate closely with U.S. operations, marketing, and support teams. Maintain confidentiality and adhere to company policies and brand standards. Qualifications Bachelor's degree in any discipline Strong written and spoken English communication skills. Strong persuasion, customer service, and email drafting skills. Excellent organizational and multitasking abilities with high attention to detail. Proficiency in Microsoft Office (Word, Excel, PowerPoint). CRM experience is preferred, knowledge of Adobe tools and Power BI is an advantage. Ability to research, think analytically, and solve problems independently. Typing efficiency with ability to handle a high volume of communication. Skills & Competencies Self-driven with a growth mindset and sense of ownership. Customer, results, and process-oriented attitude. Resourceful, creative, and able to adapt quickly to new tools and situations. Strong teamwork and collaboration within a multicultural environment. Ability to remain focused and deliver prompt responses consistently. Willingness to work night shift based on the U.S. Eastern Time Zone. Working Conditions Location: Chennai, India- Work from Office Schedule: 7 Pm - 4 Am, IST | One weekly day-off Dynamic, collaborative environment with strong career development opportunities. Compensation & Benefits Salary: 42000-59000 per month (including benefits) Professional growth and upskilling opportunities Performance-driven career path within an established U.S. brand Equal Opportunity Statement We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, gender identity, sexual orientation, national origin, disability, or protected veteran status.
ELLO CONSULTANCY LLP No. 431, High street, Anna Salai, Teynampet, Chennai, 600018 Job Description: Associate-Digital Marketing (Night Shift - Chennai Office) (Supports Cousins Maine Lobster & Ello Food Truck Division-U.S. Markets) Position Overview We are seeking a motivated, analytical, and detail-oriented digital marketing professional to join our operations team in Chennai. This role plays a critical part in supporting daily U.S.-based food truck activities, booking events using data insights, coordinating permits, driving marketing visibility, and ensuring exceptional customer service. The ideal candidate thrives in a fast-paced environment, is resourceful, and can effectively communicate with customers and partners. Key Responsibilities: - Mandatory Responsibilities. Plan and manage daily food truck schedules using historical data and online research. Secure necessary permits and access approvals for each event location. Manage incoming customer and event host inquiries via email and phone. Support social media marketing for brand growth and event promotion. Maintain accurate operational records and tracking sheets. Analyze performance data and share insights to enhance business outcomes. Prepare operational reports, presentations, and event documentation. Collaborate closely with U.S. operations, marketing, and support teams. Maintain confidentiality and adhere to company policies and brand standards. 1. Campaign Development & Execution Develop and implement digital marketing strategies and multichannel campaigns like Facebook, Instagram Etc. Manage and optimize online advertising campaigns, including Google Ads and social media ads like Meta. 2. Content & Social Media Management Create, edit, and publish engaging content (text, images, videos) for websites, blogs, and social media platforms. Manage social media accounts, engage with followers, and apply best practices to increase reach and engagement. 3. Optimization & Performance Analysis Optimize websites for SEO to improve organic visibility and traffic. Conduct regular audits of websites, ads, and social media channels to ensure performance and compliance with best practices. Monitor key digital marketing metrics and analyze data to assess campaign effectiveness. Prepare performance reports, insights, and recommendations for management and clients. Qualifications Bachelor's degree in any discipline with Certification in Digital Marketing is preferable (freshers and early-career professionals encouraged). Strong written and spoken English communication skills. Strong persuasion, customer service, and email drafting skills. Excellent organizational and multitasking abilities with high attention to detail. Proficiency in Microsoft Office (Word, Excel, PowerPoint). CRM experience is preferred, knowledge of Adobe tools and Power BI is an advantage. Ability to research, think analytically, and solve problems independently. Typing efficiency with ability to handle a high volume of communication. Skills & Competencies Self-driven with a growth mindset and sense of ownership. Customer, results, and process-oriented attitude. Resourceful, creative, and able to adapt quickly to new tools and situations. Strong teamwork and collaboration within a multicultural environment. Ability to remain focused and deliver prompt responses consistently. Willingness to work night shift based on the U.S. Eastern Time Zone. Working Conditions Location: Chennai, India-Work from Office Schedule: 7 PM - 4 AM IST | One weekly day-off Dynamic, collaborative environment with strong career development opportunities. Compensation & Benefits Salary: 30,000- 45,000 per month (including benefits) Professional growth and upskilling opportunities Performance-driven career path within an established U.S. brand Equal Opportunity Statement We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, gender identity, sexual orientation, national origin, disability, or protected veteran status.