Associate Manager - F&A Services - Collections - Chennai

Led by Rodolphe Saade, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

CMA CGM GBSI (Global Business Services India) is the Indian shared services arm of the CMA CGM Group, a leading global shipping and logistics company.
It provides centralized support for finance, accounting, documentation, customer service, and IT operations.Located primarily in Mumbai and Chennai, GBSI enhances operational efficiency across the CMA CGM global network.

Key Responsibilities:

• Lead and oversee daily operations of credit assessment and collections for assigned customers or regions.
• Monitor receivables aging reports and proactively follow up on overdue accounts.
• Evaluate customer creditworthiness, recommend credit limits, and manage blocked orders.
• Resolve escalated disputes in coordination with internal teams and customers.
• Track key metrics like DSO, collection effectiveness index (CEI), and bad debt provisioning.
• Ensure timely application of incoming payments and accurate maintenance of AR ledgers.
• Enforce credit policies, support internal audits, and ensure compliance with corporate guidelines.
• Mentor and support the credit & collections team to achieve performance and process goals.

Qualifications:

• Bachelor's degree in finance, Commerce, or related field MBA/CA Inter preferred.
• 5-8 years of relevant experience in credit and collections, preferably in a shared services or multinational environment.
• Strong knowledge of credit management, collection strategies, and AR processes.
• Hands-on experience with ERP systems (e.g., SAP, Oracle) and MS Excel.
• Excellent communication, analytical, and negotiation skills.
• Proven ability to manage teams and handle high-volume portfolios.

Come along on CMA CGM's adventure !