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Associate IT Support Engineer

Associate IT Support Engineer

Microstrategy

1 - 3 years

3 - 15 Lacs

Pune Maharashtra India

Posted:2 days ago| Platform: Foundit logo

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Skills Required

Troubleshooting Active Directory

Work Mode

On-site

Job Type

Full Time

Job Description

The Role:

Your Focus:

Administers and builds Windows and Apple computers and supports software and equipment across our enterprise environment.
Resolves ticket requests with internal customers through troubleshooting issues of software, hardware, equipment, and mobile devices.
Performs upgrades, repairs, imaging, configuration, installation and maintenance of PC, MAC, memory/storage, operation systems, servers, drivers, and other equipment.
Procures, installs, configures, troubleshoots, and repairs mobile devices for Apple and Android.
Maintains asset management and inventory documentation for computers and equipment and tracks office moves and assists with the delivery of computing assets.
Independently resolves customer issues and reports on metrics and service level agreements for the delivery of services

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Microstrategy

Cyble

Bengaluru, Karnataka, India

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Associate IT Support Engineer