Associate - Housekeeping

Company Description

The Postcard Hotel is a collection of intimate, experiential boutique hotels designed for the modern traveler seeking immersive, luxurious, and culturally rich holidays. Led by seasoned professionals from prestigious hospitality brands worldwide, The Postcard is celebrated for curating unique guest experiences. Each hotel is located in handpicked destinations, offering serene spaces to relax, connect with like-minded individuals, and engage with the local culture. The Postcard Hotel blends simplicity with exceptional service to create unforgettable stays.

Role Description

This is a full-time on-site role for an Associate - Housekeeping at The Postcard Hotel, located in Veraval. Responsibilities include maintaining cleanliness and organization in guest accommodations and public areas, managing laundry duties, ensuring adherence to housekeeping standards, and offering exceptional customer service. The Associate will also engage with guests to ensure their satisfaction and participate in training sessions to uphold service quality.

Qualifications

• Proficiency in maintaining cleanliness standards and managing general housekeeping and laundry tasks.
• Strong customer service abilities and the capability to address and resolve guest queries efficiently.
• Excellent communication skills to collaborate effectively with team members and guests.
• Experience in providing or receiving training in housekeeping or related areas.
• Attention to detail, organizational skills, and a commitment to delivering high-quality service.
• Prior experience in the hospitality industry is an advantage.