Associate (Fresher Indecomm University)

Job Description: Indecomm University offers a structured training program for fresh graduates seeking a career in the Banking, Financial Services, and Insurance (BFSI) sector, specifically focusing on the mortgage industry. As an Associate, you will have the opportunity to learn the fundamentals of mortgage operations, acquire domain expertise, and develop the necessary professional skills for long-term growth within the organization. If you are driven, eager to learn, and aspire for real career development, this role is for you. Key Responsibilities: - Maintain punctuality and regular attendance - Understand and accurately complete daily operational tasks - Acquire domain knowledge through project-related materials and training - Actively participate in team meetings, knowledge sessions, and ongoing training - Stay updated with process changes and company protocols - Collaborate effectively with team members and support peers as required - Comply with all company policies, rules, and security protocols - Report any observed issues or violations to the appropriate authority - Maintain confidentiality of client and company information at all times - Achieve daily productivity targets and meet assigned Service Level Agreements (SLAs) - Stay informed about industry standards and contribute to process improvements - Perform any additional duties assigned by the management team Qualifications Required: - Graduate in any discipline (2023/2024 pass-outs welcome) - 01 year of experience preferred (BPO or mortgage experience is a plus, but not mandatory) - Consistent academic record with strong communication skills - Proficient in written and verbal English communication - Possess an analytical mindset with high attention to detail - Basic knowledge of computers and MS Office tools - Good typing speed and accuracy - Willingness to work in rotational day and night shifts - Team player with a positive attitude, adaptability, and ability to work effectively under pressure,