Associate-Experience Management-Resource Management

Job Description

We are looking for a highly motivated and detail-oriented individual with 0 to 1 year of relevant experience to join our team as an Experience Management Associate in Bengaluru. The ideal candidate will have excellent communication skills, basic knowledge of MS Excel, and the ability to work effectively in a team environment. ### Roles and Responsibility Manage staffing demands and monitor intake channels. Calculate staff requirements based on demand projections and create schedules to maximize service and minimize costs. Update resource schedules on the schedule management tool (Retain) and resolve scheduling conflicts promptly. Proactively review resource availability and future project demands to ensure optimal utilization. Minimize open, unfulfilled demand and manage mailbox management. Optimize resource utilization through effective deployment and perform basic reporting and analysis. ### Job Requirements Good verbal and written communication skills. Basic knowledge of MS Excel. Excellent teamwork and interpersonal skills. Positive attitude and ability to excel under tight timelines. Passionate about numbers and willingness to learn. Ability to combine computer skills and mathematical ability with business knowledge and negotiation skills.