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Associate Engineer, IT-ETD Site Support

Associate Engineer, IT-ETD Site Support

Micron

0 - 3 years

0 Lacs

hyderabad telangana

Posted:3 weeks ago| Platform: Shine logo

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Skills Required

ansible kubernetes openshift zabbix virtual machines rh satellite containers cloud aws azure gcp ci cd jenkins

Work Mode

On-site

Job Type

Full Time

Job Description

As a member of the Micron Technology team, you will play a crucial role in maintaining essential IT operations, ensuring system uptime, and providing technical support for issue resolution. Your responsibilities will include: - Having 0-2 years of experience in maintaining various IT operations such as operating systems, security tools, applications, servers, laptops, desktops, software, and hardware while collaborating with different Lab teams. - Providing 24/7 on-call support in rotational shifts and ensuring SLA compliance for all tickets. - Following up on escalated issues and classifying incidents to support system uptime. - Collaborating with engineers to resolve or escalate issues and delivering technical support for issue resolution. - Communicating ticket status to engineers and managers and utilizing the IT knowledge base and best practices. - Monitoring systems to prevent downtime, improving support processes for recurring issues, and providing day-to-day technology direction across Linux and Windows hosts in Lab, Data Center, and Cloud environments. - Troubleshooting operational issues, handling escalations, and resolving business partner issues with strong collaboration and attention to business priorities. - Maintaining global collaboration with other Micron IT and Engineering teams and continuously improving operations through routine monitoring of system performance metrics. Technical Skills & Tools: - Ansible, Kubernetes / OpenShift, RH Satellite, Zabbix - Virtual Machines, Containers, Cloud (AWS / Azure / GCP) - CI / CD (Jenkins) - Ability to learn and use multiple utilities and tools that support operations monitoring and alerting - Participate in and learn new solutions through condensed knowledge transfer sessions About Micron Technology, Inc.: Micron Technology is an industry leader in innovative memory and storage solutions, transforming how the world uses information to enrich life for all. With a focus on technology leadership, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through its Micron and Crucial brands. The innovations created by Micron's people fuel the data economy, enabling advances in artificial intelligence and 5G applications. To learn more about Micron Technology and explore career opportunities, please visit micron.com/careers. Micron prohibits the use of child labor and complies with all applicable laws, rules, regulations, and industry labor standards. Candidates are encouraged to use AI tools to enhance their application materials, ensuring accuracy and reflecting true skills and experiences. Micron advises job seekers to be cautious of unsolicited job offers and verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website.,

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Associate Engineer, IT-ETD Site Support