Associate Director, Solution Design & Architecture (Salesforce Functional Architect)

**Job Description:** As a Functional Architect at Novartis Healthcare Private Limited in Hyderabad, you will play a crucial role in designing functional solutions within global and large-scale complex projects and programs in the healthcare industry. Your primary responsibility will be to translate business needs into precise IT solution design specifications to deliver high-quality, secure, scalable, and adaptable solutions that meet and exceed business requirements. **Key Responsibilities:** - Create and lead solution designs for internal customers in the domain of Patient Services and Innovative Medicine - Support product owners/managers in scoping to meet business needs and building potential future roadmap - Participate in requirement gathering in global/regional workshops and peer review detailed designs by business - Ensure overall user experience is considered when designing and deploying new solutions, maximizing Salesforce Out of the box functionalities - Ensure detailed designs adhere to solution architecture design and are traceable to functional and non-functional requirements - Ensure adherence with Security and Compliance policies and procedures within Service Delivery scope - Document solution design with agility and ensure implemented solutions meet specifications and fit for purpose - Assist in planning deployments with Project Managers and Operations Team and support deployments between development environments **Qualifications Required:** - Strong practical functional and some degree of technical knowledge of Salesforce features in Service cloud and Health Cloud along with platform capabilities - University degree in business/technical area or equivalent - Fluent in English both written and spoken - 10+ years of experience in healthcare solution design, business analyst, or equivalent role - Solid understanding of Patient Services capability areas and pharmacovigilance related controls - Excellent organizational, interpersonal, communication, presentation, and writing skills - Ability to work effectively in a high-paced, fluid, multi-cultural, and multi-disciplinary team - Strong attention to detail, organization, and ability to work under tight timelines without compromising quality - Strong teamwork, interpersonal skills, and stakeholder management skills - Strong can-do attitude and result-focused approach You can join Novartis in its mission to reimagine medicine and improve lives by becoming a part of a diverse and inclusive work environment. Collaborate with smart, passionate individuals to achieve breakthroughs that change patients" lives. (Note: The company details were not provided in the job description),