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JOB DESCRIPTION Position/Title: Associate Data operations Analyst Location: Bangalore, Mumbai Shifts : 08:30 PM 05:30 AM IST This is a job description for one of Aeries preferred partner - Confluence. In this role, you will be working directly for our partner as an employee of Aeries. Confluence Center of Excellence: In 2023, Confluence set up its Center of Excellence (CoE) in partnership with Aeries to consolidate its global operations in Bangalore, India. This CoE is focused on providing best practices, research, support, and training, across Confluences business units. About Confluence Confluence is a leading global technology solutions provider committed to helping the investment management industry solve complex data challenges across the front, middle & back offices. Headquartered in Pittsburgh, PA, with 800 employees in 15 offices across the United Kingdom, Europe, North America, South Africa, and Australia, Confluence services over 1000 clients in more than 40 countries. For more information, visit www.confluence.com About Aeries Aeries is a technology services and solutions company, headquartered in Mumbai, India, with centers in USA, Mexico, Singapore, and Dubai. We enable mid-size technology product companies scale and optimize their business. At Aeries, we have various unique engagement models with our partners. One such model is this Center of Excellence that has been Purpose Built for our partner Confluence. Read about us at https://aeriestechnology.com/careers/ Accountability Statement / Role Summary Associate data operations analysts are responsible for the organization and maintenance of our data, ensuring accuracy and integrity while also developing new ways to improve efficiency. They will work closely with the Analysts / Specialists / SMEs to develop and implement processes and procedures for data entry, storage, and retrieval. An Associate Data Operations Analyst should have a good understanding of best practices, can execute on tasks with limited supervision from others. Individuals will create intermediate level insight and recommendations in their area of expertise. Individuals in this role will continue to provide support to the Analysts and Specialists assigned to work with them, at the same time they also need to ask questions and ensure there is complete understanding of the expectations. KEY CONTRIBUTIONS Functional/Technical Intermediate Level Update, maintain and process mapping tables and working files using various internal systems and proprietary company software Monitoring data traffic & schedules. Sourcing, cleansing and verifying data. Analyze data and investigate queries from business and clients Creating and running reports that provide insight into filing quality Participate in projects and collaborate with your global colleagues to deliver new initiatives Prepare and maintain process documentation. Capturing changes & escalating as required Work towards improving existing processes. Build Checks and controls as required in consultation with Analysts and Specialists. Identifying inconsistencies & variances, and raising Incident reports proactively Timeline management & reporting Filing creation & data loading into Confluence regulatory platform Execution of calculations Filing validations & sanity checks to be performed on all deliverables Essential Technical Competencies Proficient problem-solving capabilities and ability to apply these to Confluence data driven investment management solutions. Detail oriented, organized and capable of independently managing assigned workload and time. Ability to handle multiple priorities and tasks as well as work with management and the wider team to load-balance work and priorities. Self-starter, independent learner with the ability to share knowledge and train others. Flexible and adaptable. Key contributor to the team, working both collaboratively and autonomously as required Effective communicator with the ability to chair calls, advise others and present content to various stakeholders/partners and clients. Highly proficient skills in Microsoft Office Suite. Highly proficient in Excel, with basic knowledge of SQL, VBA Macros, Python is an add on. Educational Requirement: Relevant bachelors degree from a recognized tertiary institute Experience Requirement: 5+ years experience in similar role Financial / Investment Services / SaaS industry experience a plus
