Associate Customer Success Analyst

Job Description

Work with internal and external teams using CRMs like Salesforce. Ability to action on tickets based on severity and SLAs Proactive approach to reach out to Stakeholders across multiple business units. Basic understanding of Quotes, invoices, Pos, Renewals etc. Achievements/Goals* Work with internal and external teams using CRMs like Salesforce. Ability to action on tickets based on severity and SLAs Proactive approach to reach out to Stakeholders across multiple business units. Basic understanding of Quotes, invoices, Pos, Renewals etc. Qualifications / Requirements* Freshers (2022- 2023 pass out) - (B.com/BBA (Finance)/MBA (Finance) background) 0-1 year of experience. Immediate joiners are most welcome. Must have above 65% in all academic (10th, 12th