Associate Customer Service

As a Customer Service Executive at our company located in Changuvetty, Kottakkal, you will be responsible for handling customer inquiries and providing exceptional service through both inbound and outbound calls and messages. Key Responsibilities: - Understand customer needs and offer appropriate solutions to meet their requirements effectively. - Maintain accurate and detailed records of customer interactions and sales transactions in the CRM system. Requirements: - Possess excellent communication and persuasive skills to effectively engage with customers. - Fluency in English is mandatory, while proficiency in Hindi would be an added advantage. In addition to the job role, we offer: - Competitive salary with attractive incentives to reward your efforts. - Opportunities for career growth and development within the company. - Enjoy a supportive and energetic work environment that fosters collaboration and growth. - Access to comprehensive training programs to enhance your skills and knowledge. Please note that the job type is full-time and the work location is in person. The schedule may include both day and night shifts to accommodate customer needs effectively.,