Associate Analyst - Panel Management

The position will be responsible for routine management of the panels, panel project management, internal client service, vendor management, and extensive interactions with Researchers working on these publications / brands.

• Understanding project scope, developing detailed sampling plan and feasibility counts; setting up and implement new and on-going projects in terms of sample draw, Email invite creation, setting up incentives/points against each online project etc.

• Manage all integrated marketing communication based on planning and scheduling of projects • Be the go-to person for all panel related information act as the primary contact for brand managers to access and optimally use the panel

• Lead discussions and encourage panelist participation in forums and communities • Help build brand loyalty through panel engagement

• Manage online panel database, provide timely status reports, send email blasts, project analysis and recommendations to stakeholders

• Take full responsibility on projects assigned by meeting the timeline expectations, quality standards and effective sampling.

• Programming/QC of surveys into survey platforms Decipher on demand

• Address panelist queries within the SLA (8 hours, 24 hours, 48 hours etc.) with suitable responses and close issues/tickets raised

Mandatory Skills:

• Good English communication skills both written and verbal

• Graduate with 0 2 years experience of database management or online sample management or project management in the market research or Online Panel organization. Preferably a CS background

• Experience using at least one panel management software (Kinesis, Toluna, Qualtrics, Any In house panel management tools)

• Ability to build effective relationships

• Highly detail oriented, strong commitment to timely execution of tasks

Good to Have:

• Experience with programming languages and/ or web development (HTML, CSS, JavaScript, jQuery)

• Experience with scripting platform

• Experience of working with Microsoft Office Tools

What will you learn on this job?

• Panel management tool (Kinesis)

• Survey tool (Decipher)

•Panel operations

• Project management

Designation: Associate Analyst - Panel Management

Working Hours: 1 PM 10 PM IST

Work Location: EcoWorld, Bengaluru