Associate (Accounts/Voice and Non Voice)

Role: Associate (Accounts/Tax/Voice and Non Voice)

Any Graduate can Apply, Salary 1.80 LPA to 2.70 LPA

Respond to customer inquiries(Client Related to Financial Industry), concerns, and requests through email and chat support, VOice/Non-VOice

Demonstrate excellent written communication skills with a focus on clarity and accuracy.

Identify and troubleshoot customer issues, providing comprehensive and timely solutions.

Collaborate with other teams to address complex problems and ensure customer satisfaction.

Ensure timely responses to customer inquiries, adhering to defined service level agreements (SLAs).

Manage and prioritize workload effectively to meet customer needs.

Qualifications:

Bachelor's degree or equivalent like B.Sc./BCA/BA/ BCom/BBA/BSC IT & MBA

Passed out : 2021,2022,2023,2024 and 2025

Proven experience in customer support, specifically in a chat-based environment.

Excellent written communication skills with a keen attention to detail.

Strong problem-solving and analytical abilities.

Ability to work independently and as part of a team.

Familiarity with customer support software and chat platforms.

Empathy and patience in dealing with customer inquiries and issues.

Ability to adapt to changing priorities and handle multiple tasks simultaneously

Work Location/Shift Timings-Hybrid work from home/Office and you will be required to work in any of the shifts like (5.30 am to 1.30 pm IST / 1.30 pm to 9.30 pm IST /9.30 pm to 5.30 am IST)

Qualifications:

Bachelor's degree or equivalent like B.Sc./BCA/BA/ BCom/BBA/BSC IT.

Proven experience in customer support, specifically in a chat-based environment.

Excellent written communication skills with a keen attention to detail.

Strong problem-solving and analytical abilities.

Ability to work independently and as part of a team.

Familiarity with customer support software and chat platforms.

Empathy and patience in dealing with customer inquiries and issues.

Ability to adapt to changing priorities and handle multiple tasks simultaneously

Walk-In Details,

Amarendra.D

9985766629

Relativity Institute Of BigData Studies

Kakatheya Hills, Road No,9, Kavuri Hills Phase 1, Madhapur

Hyderabad, Telanagana PINCODE: 500080

Job Types: Full-time, Permanent, Fresher

Pay: ₹180,000.00 - ₹280,000.00 per year

Work Location: In person