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Customer Service - Assisted Sales Aza Fashions

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

Role Overview: You will be responsible for promptly and accurately responding to customer inquiries via phone, chat, and email to ensure a high level of customer satisfaction. Engage with prospective customers to understand their needs and recommend suitable products from the available range. Manage and track customer concerns, ensuring accurate handling and timely delivery of online orders through effective account management. Assist customers during the online shopping journey through assisted sales, helping them make informed purchasing decisions and improving conversion rates. Additionally, you will be required to document product/order-related information. Key Responsibilities: - Respon...

Posted 3 weeks ago

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