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Operations Manager Travel Sales (USA)

Noida, Uttar Pradesh, India

8 - 10 years

Not disclosed

On-site

Full Time

This is a full-time on-site role for an operations manager in Noida. The Operations Manager will be responsible for overseeing daily operations, coordinating with cross-functional teams, and managing the scheduling and utilization of resources. The Operations Manager will also be responsible for ensuring compliance with company policies and procedures, as well as identifying areas for process improvement and implementing changes. Handling customers mainly for International Flights bookings domestic & International Ticketing. The candidate will be required to interact with the Clients for Domestic / International destinations, note down their details, work out on their Itinerary and customize the tour as per their requirements. Job Description : Need to start the business from scratch involves identifying a unique opportunity, Conducting marketing research, Developing a business plan, and then launching and growing the business. Explore business opportunities with reason-wise, language, products and add-on. Likewise with language, region, products and add-ons. Explore the best foreign region sales prospects to increase the sales revenue along with understanding the cultural nuances and preferences of the target audience. Identify the common products and discover the add-ons or a bundle plan for the particular region and language wise. Recognise the Suppliers or entities that provide the products and services that travel agents and online travel agencies ( OTA ) sell to customers on cheapest and competitive rates with fair commission. Explore all Meta platform to build the relationship and have strong partnerships to get the company on boarded with them. Discover and focus on creating PPC opportunities, guide and help to drives and set up the campaign to target customer by demographics, languages and call types. Design the departments strategize the work allocation within each department based on skills and experience, with clear roles and responsibilities to streamline the business and process flow. Set up and implement required technologies and applications to smoother and streamline the process. Effectively hire a team and acquire the best talented people with diverse expertise, highly motivated with profound knowledge and experience in the desire field. 8-10 years of experience required. Excellent Knowledge of any GDS (Galileo, Amadeus, Sabre, Apollo, Worldspan) Sound knowledge of Domestic and International Flight fares. B2B and B2C both will do. Experienced over ppc and meta calls/booking The candidate should be ready to perform under pressure. Candidate should be self-driven. Candidate should be target-oriented. Proficient in Microsoft Office and project management software Requirements : Good Geographical Knowledge i.e. City codes, Airport codes, etc. Good communicating skills Interacting with the Airlines. Willing to work in shifts as per International Time zones Fluent English Speaking Candidates will be preferred Show more Show less

Human Resources Manager

Noida, Uttar Pradesh, India

0 years

Not disclosed

On-site

Full Time

Role Description This is a full-time role for a Human Resources Manager. The Human Resources Manager will be responsible for day-to-day HR tasks, including HR management, operations, employee relations, policy development, and general human resources activities, and will lead a human resources team. The role requires on-site work in Noida. MUST HAVE EXCELLENT HIRING SKILLS. Qualifications HR Management, HR Operations, and Employee Relations skills Knowledge of HR policies and procedures Strong understanding of human resources practices Bachelor's degree in Human Resources or related field Excellent communication and interpersonal skills Ability to handle confidential information with discretion Attention to detail and strong organizational skills Experience with HR software and systems NOTE : ONSITE OFFICE JOB (11 PM -8 PM) LOCATION : NOIDA SEC -136 Show more Show less

Operations Head - Travel Sales (USA)

Noida, Uttar Pradesh, India

5 years

Not disclosed

On-site

Full Time

Job Summary: We are seeking a dynamic and experienced Operations Head to spearhead the setup, launch, and growth of our Online Travel Agency (OTA) business. The ideal candidate will lead the Meta search engine integration (Skyscanner, Kayak, etc.) , establish and manage the PPC team , and develop a scalable and profitable operations structure. This role requires a blend of hands-on execution and strategic leadership. Key Responsibilities: 1. Business Setup & Strategy Lead the full setup of OTA operations from scratch. Define and execute short-term and long-term business plans. Collaborate with tech, marketing, and finance teams to align all functions. 2. Meta Search Integration Identify and onboard meta partners (Skyscanner, Kayak, Wego, etc.). Oversee API integration, rate publishing, and commission structures. Ensure compliance with each meta's requirements and performance metrics. 3. PPC Team Leadership Recruit, train, and manage a high-performing PPC team. Design, implement, and scale paid search campaigns (Google Ads, Bing Ads, etc.). Optimize campaigns for CPL, ROAS, and other key metrics. 4. Vendor and Tech Partnerships Collaborate with GDS and consolidators for flight and hotel inventory. Work with tech vendors to build or customize the OTA platform. Ensure data accuracy, availability, and system uptime. 5. Operations & Customer Journey Design SOPs for bookings, cancellations, refunds, and customer service. Set up CRM and automation tools for lead nurturing and customer retention. Monitor and improve operational efficiency and user experience. 6. Reporting & Optimization Track business KPIs and team performance. Generate weekly/monthly reports for executive management. Use data insights to drive continuous improvement. Key Requirements: Proven experience (5+ years) in OTA, travel tech, or digital marketing operations. Hands-on experience setting up and managing Meta and PPC campaigns . Strong understanding of travel booking platforms, APIs, and GDS integration. Excellent leadership, communication, and problem-solving skills. Ability to work under pressure in a fast-paced startup environment. Preferred Qualifications: Experience working with platforms like Skyscanner, Kayak, Google Flights, Wego . Background in managing international PPC campaigns (US, UK, etc.). Knowledge of CRM systems, automation tools, and OTA back-end systems. Prior involvement in setting up a travel agency or travel product line. What We Offer: A key leadership role in building a travel business from the ground up. Competitive salary + performance bonuses. Entrepreneurial environment with decision-making freedom. Opportunity to shape the future of online travel in a growing company. Show more Show less

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