Assistant Vice President -SAP

Assistant Vice President, SAP!

The Service Lead manages the team that provides functional and technical expertise on the SAP MDG, SAP ECC, SAP S4Hana, SAP Fiori, SAP BTP, SAP GRC 10, SAP Solman 7.2 as in charge of design, development, deployment, further evolution and support of Global Applications products to business users, including ITIL Service Delivery process, Deliver Continuous Improvement, Deployment project roles and Service Introduction project roles. This role will be part of the Global Applications Service Delivery team based in different locations across the globe

Line management of his/her direct reports, creating High Performance Collaboration Environment for associates.

Responsibilities

• SAP MDG, SAP ECC, SAP S4Hana, SAP Fiori, SAP BTP, SAP GRC 10, SAP Solman 7.2 Product Management overall accountability, including lifecycle management for services and products

• Support, Influence and contribute with Leadership to define strategy for IT Solutions, in line with operational excellence strategies and Transformational programs and business capabilities strategies

• Maintain awareness of industry directions for products and services in the SAP MDG, SAP ECC, SAP S4Hana, SAP Fiori, SAP BTP, SAP GRC 10, SAP Solman 7.2 to define new, cost-effective solutions or evolve existing solutions in an optimal manner.

• Service management with 3rd Party vendors based on role model operational excellence, with overall accountability on the metrics for service (SLAs. Availability, performance, etc)

• Accountable for regular status updates to stakeholders on progress for all demands raised by Business

• Development management with 3Rd Party vendors based on role model development excellence, with overall accountability on metrics for development

• Escalation points for any business demands, working with his team and Business stakeholders to address, engaging all resources needed for solve this demand

• Sustain the user community and develop the key users, functional expert and product owner's network.

• Engage and collaborate with other teams when it is needed (for example: Platform, Database, Security, Processing, Deployment, Development, other BCF towers in ASD, etc.) to address Business needs

• Collaborate with projects according to DT signature processes, including assign and facilitate Product ASD Co-Pilot for programs and projects

• Budget management for all product area and functions.

• Line Management of team, with coach and development as well responsible to assure resources knowledge on business processes and development/projects techniques and methodologies

• Role model agile behaviors & methods with customers and peers

• High level for Customer satisfaction accountability

• Contribute to HUB Talent Pipeline strategy

• Ensure succession plan with the team

Leadership of an Product and Services sub-team with global responsibilities around design, development, deployment, further evolution and support.

Role is done with remote management with a global geographical scope.

Role implies coordination and communication with multiple DT internal teams, in the same Division or in other DT Divisions.

Role also involves interaction and communication with Business users, especially with regards to Core Product and Services request deliveries in the SAP MDG, SAP ECC, SAP S4Hana, SAP Fiori, SAP BTP, SAP GRC 10, SAP Solman 7.2.

Role involves interaction with external vendors and research organisations (such as Gartner, Forrester,etc)

Dimensions

• Team size: up to 10 associates plus 3^rd Party resources.

• Responsible for financial management costs for the area.

Qualifications we seek in you!

Minimum Qualifications

Bachelors degree in IT Technology or Computer Sciences or Equivalent

• IT Background

• ITIL, PMI, Agile, DevOps, Scrum certifications will be a plus

• Strong SAP MDG, SAP ECC, SAP S4Hana, SAP Fiori, SAP BTP, SAP GRC 10, SAP Solman 7.2, preferred on FMCG (Fast Moving Consumer Goods) industry. Experience on Business areas will be a plus.

• Preferred on Product and Services on SAP MDG, SAP ECC, SAP S4Hana, SAP Fiori, SAP BTP, SAP GRC 10, SAP Solman 7.2

• Agile and DevOps experience will be a plus

• Capable and Flexible to develop IT Knowledge and Leadership

• Architecture and Functional knowledge on SAP MDG, SAP ECC, SAP S4Hana, SAP Fiori, SAP BTP, SAP GRC 10, SAP Solman 7.2

• Demonstrate Line Management Experience and Capability

• Ability to work effectively in a flexible and changing environment and manage multiple activities and priorities

• Knowledge on products and environments ideally on the SAP MDG, SAP ECC, SAP S4Hana, SAP Fiori, SAP BTP, SAP GRC 10, SAP Solman 7.2 will be a plus

• Financial and Budget management experience

• Key Supporting competencies -

• Zero distance to customer

• Dealing with ambiguity

• Command skills

• Technical / Functionals Knowledge on BCF area

• Building effective teams

• Perspective

Key Functional Competencies & Technical Skills

• Stakeholder Relationship Management

• Vendor Management

• Service Level Management

• Agile / Scrum / Devops